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Prepare for your visit to Jade Alexandra Collective, Durham. Read our before-appointment guide covering studio etiquette, preparation, and client care. PRIOR TO YOUR APPOINTMENT SOME HELPFUL THINGS TO CONSIDER BEFORE ATTENDING YOUR APPOINTMENT HAIR If you have long hair, please ensure it is securely tied back before your appointment. This is especially important for facial treatments and piercings, as loose hair can interfere with the procedure and contaminate freshly prepared skin. FOOD & HYDRATION Please ensure you have eaten within the last four hours and are well hydrated before attending your appointment. Low blood sugar can cause light-headedness or fainting during treatments. If you have felt faint during procedures in the past, bringing a small sugary snack is advised. TIMING & HOLIDAYS Consider any upcoming holidays, travel, or events before booking. If your plans may interfere with proper aftercare such as swimming, extended travel, or limited access to cleaning facilities, it may be best to postpone your appointment until afterwards. LIFESTYLE CONSIDERATIONS Your lifestyle can impact healing and treatment outcomes. Before booking, consider whether you: Swim regularly, take part in contact or high-impact sports, wear helmets, face coverings, stethoscopes, or uniforms that apply pressure to the treatment area If any of these apply, we recommend delaying your appointment or booking a consultation first. This allows us to assess anatomy, discuss your lifestyle, and ensure the safest, most appropriate approach before proceeding. STUDIO ETIQUETTE We want every client’s experience to be safe, comfortable, and respectful. To maintain a clean, clinical environment for everyone, please observe the following guidelines while in the studio. At the Desk or Waiting Area Please avoid handling piercings, treated areas, or jewellery, including healed piercings. Touching the ears, face, or jewellery can transfer bacteria to shared surfaces, increasing the risk of contamination for staff and other clients. If you bring previously worn jewellery, ensure it is kept in a sealed bag or container. Used jewellery must never be placed directly on the desk or counter. In the Restroom Please do not handle piercings, jewellery, or treated areas in the restroom. Jewellery insertion or removal must not take place in the restroom or any communal area of the studio. If you would like jewellery changed or checked, this must be carried out by studio staff in the treatment room under appropriate conditions. In the Treatment Room Please switch off your mobile phone on entry. Before placing any personal belongings down, ask your practitioner where they should be stored. Avoid touching fresh piercings or recently treated areas. These are considered open or vulnerable sites, and unnecessary contact increases the risk of infection. Photography, video recording, or camera flashes are not permitted during procedures, as they can distract the practitioner and compromise safety. You are welcome to take photos after your treatment has been completed, with the practitioner’s consent. Please do not photograph staff without prior permission.

Professional microneedling in Durham at Jade Alexandra Collective, targeting skin texture, tone, acne scarring and overall skin quality through collagen stimulation. MICRONEEDLING Collagen Induction Therapy Microneedling is a minimally invasive skin rejuvenation treatment designed to improve skin texture, tone, and overall quality by stimulating the skin’s natural repair processes. At Jade Alexandra Collective, microneedling is performed using professional, medical-grade devices and sterile technique. Treatments may be carried out alone or combined with carefully selected serums or mesotherapy solutions, depending on individual skin concerns and suitability. Microneedling can help improve the appearance of: Fine lines and wrinkles Acne scarring and textural irregularities Pigmentation and uneven skin tone Enlarged pores Dull or tired-looking skin The treatment works by creating controlled micro-injuries in the skin, triggering collagen and elastin production. When combined with targeted serums or mesotherapy, active ingredients can be delivered into the superficial layers of the skin to support hydration, skin repair, and overall skin quality. Treatment depth, products, and technique are selected following a full consultation and skin assessment. Microneedling is suitable for a wide range of skin types when correctly selected and performed. For optimal results, microneedling is recommended at regular intervals as part of an ongoing skin maintenance programme and may be combined with appropriate home care. Full aftercare guidance is provided to support safe healing and maximise treatment outcomes. Price Microneedling is available, with optional serums and add-ons. Prices start from £50.00. Book Now

Advanced skin boosters in Durham at Jade Alexandra Collective. Profhilo, Revs Pro and Lumi Pro to improve hydration, elasticity and skin quality through targeted treatment. SKIN BOOSTERS Injectable skin Boosters Skin boosters are injectable treatments designed to improve skin quality, hydration, and elasticity rather than add volume or alter facial structure. They work within the skin to support tissue repair, collagen stimulation, and long-term skin health. At Jade Alexandra Collective, skin booster treatments are selected following a full consultation and skin assessment. Products are chosen based on skin condition, concerns, and individual suitability to ensure safe and appropriate outcomes. We offer professional skin booster treatments including Profhilo, Revs Pro, and Lumi Pro. How Skin Boosters Work Skin boosters deliver active substances such as hyaluronic acid or polynucleotides into the skin. These ingredients help to: Improve hydration at a cellular level Stimulate collagen and elastin production Support skin repair and regeneration Improve texture, firmness, and elasticity Unlike dermal fillers, skin boosters do not add volume or change facial shape. Results develop gradually and focus on improving overall skin quality and resilience. BAP Technique (Bio Aesthetic Points) Skin booster treatments at Jade Alexandra Collective are delivered using the BAP (Bio Aesthetic Points) technique, where clinically defined injection points are used to allow the product to diffuse evenly through the skin. The BAP technique is designed to: Optimise product spread within the tissue Improve overall skin quality and hydration Reduce the number of injection points required Support a more comfortable treatment experience By placing the skin booster at strategic anatomical points, the product can integrate more evenly across the treated area, supporting balanced and natural-looking improvement in skin quality. Treatment Options Profhilo Profhilo is a stabilised hyaluronic acid treatment designed to deeply hydrate the skin and stimulate collagen and elastin production. It spreads evenly within the tissue, improving firmness, elasticity, and skin laxity. Profhilo is commonly used to address dull, dehydrated, or ageing skin. Revs Pro 32 Revs Pro 32 is a bio-aesthetic skin booster formulated with a high concentration of hyaluronic acid and supportive active ingredients to improve skin hydration, elasticity, and overall skin quality. The treatment works by enhancing the skin’s moisture balance and supporting tissue quality, helping to improve texture, luminosity, and skin firmness. Lumi Pro Lumi Pro is a biorevitalisation treatment formulated to improve hydration, skin texture, and luminosity. It supports collagen stimulation and helps restore skin vitality, making it suitable for dull or dehydrated skin. What Skin Boosters Can Improve Dehydrated or dull skin Fine lines and crepey texture Loss of elasticity and firmness Overall skin quality and tone Treatment protocols vary depending on the product used and individual skin needs. Skin boosters are often recommended as a course of treatments, with results developing progressively over several weeks. Maintenance treatments may be advised to sustain results. Price Professional skin booster treatments are available. Treatment prices start from £150 per treatment. Book Now

Aesthetics clinic and body piercing studio in Durham offering lip filler, anti-wrinkle treatments, microneedling, chemical peels and luxury body jewellery. Home: Welcome Advanced Adornment & Aesthetic Care, Delivered Precisely. A bespoke, appointment-only studio in Durham city centre offering professional body piercing, aesthetic treatments, and advanced skincare. Created for those who value personal expression, subtle refinement, and care that feels considered at every stage. Each service is delivered with precision, discretion, and respect for the body, within a calm, clinical environment designed to help you feel informed, comfortable, and confident in your choices. Book an appointment Proudly Durham's only APP & UKAPP (Association of Professional Piercers) member. Expert Body Adornment - Aesthetic Enhancements - Advanced Skin Care - Wellness Skilled & Highly Trained ° Aseptic Techniques ° Complimentary Consultations ° Ongoing Aftercare & Client Support To play, press and hold the enter key. To stop, release the enter key. OPENING HOURS Monday - Closed Tuesday - Closed Wednesday - 11.45am - 5.00pm Thursday - 11.45am - 5.00pm Friday - 11.45am - 5.00pm Saturday - 11.45am - 5.30pm Sunday - Closed

Understand possible complications of aesthetic treatments, including side effects, risks, and how professional protocols support safe outcomes. Understanding Complications All aesthetic treatments involve interacting with living tissue. While complications are uncommon when procedures are performed correctly, no injectable treatment is completely without risk. At Jade Alexandra Collective, treatments are carried out with a strong foundation in anatomy, tissue physiology and evidence-based practice. Careful assessment, conservative dosing and precise technique significantly reduce risk. However, understanding potential complications allows clients to make informed decisions and recognise when something may need professional review. Injectable treatments generally fall into two categories: neuromodulators (commonly known as anti-wrinkle treatments) and dermal fillers. Each works differently within the tissue and therefore carries different types of potential complications. Anti-Wrinkle (Botulinum Toxin) Complications Anti-wrinkle treatments use a neuromodulator to temporarily relax targeted facial muscles. By reducing repetitive muscle contraction, lines gradually soften and the overlying skin is able to rest. Most side effects are mild and short-lived, and are part of the body’s normal response to injection. Common temporary effects may include: • Redness at the injection site • Mild swelling • Small bruises • Temporary tenderness In some cases the medication may diffuse slightly beyond the intended treatment area and influence nearby muscles. This can occasionally cause temporary effects such as: • Slight brow heaviness • Eyelid drooping (ptosis) • Smile asymmetry • Uneven muscle relaxation These effects are uncommon and typically resolve as the medication naturally wears off over several weeks. Clients should contact the clinic if they notice significant eyelid drooping, difficulty closing the eye fully, or unusual muscle weakness outside the treated area so that appropriate advice can be provided. Eye-lid Ptsosis Dermal Filler Complications Dermal fillers work differently from neuromodulators. Rather than affecting muscle activity, fillers restore volume, structure or hydration within the tissue. Because filler physically occupies space within the skin, the potential complications are different. Common temporary effects include: • Swelling • Bruising • Tenderness • Mild asymmetry during the settling period These effects are expected following treatment and usually improve over several days as the tissue settles. Less commonly, complications may include: • Lumps or irregular texture • Prolonged swelling • Delayed inflammatory reactions • Infection Vascular Complications A very rare but serious complication associated with dermal filler is vascular occlusion, where filler compromises blood flow to surrounding tissue. Prompt recognition and treatment are essential to protect tissue health. Warning signs that require immediate assessment include: • Skin that becomes pale, dusky, grey or mottled • Increasing pain that feels disproportionate to treatment • Skin that feels unusually cool to the touch • Delayed capillary refill when the skin is gently pressed • Blistering or darkening of the skin Visual Disturbances In extremely rare cases, dermal filler may affect blood vessels that supply the eye. If filler enters or compresses these vessels it can lead to sudden visual disturbance or loss of vision. Symptoms that require immediate medical attention include: • Sudden blurred or reduced vision • Partial or complete vision loss • Double vision • Severe headache or eye pain These complications are very uncommon, however urgent assessment is essential if any visual symptoms occur. Clients are always encouraged to contact the clinic promptly if anything feels unusual following treatment. Early assessment allows concerns to be addressed quickly and supports the safest possible outcome.

Read the Terms & Conditions for Jade Alexandra Collective, Durham. Important information on bookings, cancellations, services, jewellery, and studio policies. OUR PIERCING POLICIES, TERMS & CONDITIONS APPOINTMENT POLICIES, TERMS AND CONDITIONS BOOKING FEE POLICY - Booking fees are taken as a prepayment and are strictly non-refundable—no exceptions or goodwill gestures will be made. Please note: The booking fee is NOT a deposit. It secures your chosen appointment slot and covers the cost of admin, the service charge, and the allocated time slot. By booking an appointment, you acknowledge and agree to this policy. APPOINTMENT AMENDMENTS AND CANCELLATION POLICY - You may amend or reschedule your appointment up to 6 hours before your scheduled appointment time. Appointments can be amended online 24/7 by either: Using the link in your original booking confirmation email. Logging back into the booking system using the contact details provided when making your booking. If you choose to cancel your appointment, your booking fee is non-refundable and will be forfeited. PUNCTUALITY AND LATE ARRIVAL POLICY - Please ensure that you arrive on time for your appointment and aim to arrive a few minutes early. Our appointments run back to back and are time-limited, meaning that late arrivals may not have enough time for their service to be completed. If you arrive more than 10 minutes late, your appointment will be cancelled, and your booking fee will be forfeited. We cannot accommodate clients who are more than 10 minutes late due to our scheduling constraints. GUEST POLICY - At Jade Alexandra Collective, we operate on a ‘one in, one out’ policy. This means that clients must attend their appointment alone. If you arrive with someone accompanying you, they will be politely asked to wait outside as we cannot accommodate additional guests in our small waiting area. The only exception to this policy is for a parent or legal guardian accompanying a minor for their piercing appointment. Read more on age restrictions here . We appreciate your understanding and cooperation in helping us maintain a comfortable and efficient environment for all clients. BUILDING ACCESS POLICY - To enter the studio, please press the intercom button at the door and wait for a staff member to grant access. For safety reasons, we kindly ask that clients do not attempt to force the door open. Please be patient while we assist you. CHILDREN AND STUDIO SAFETY POLICY - At Jade Alexandra Collective, we strive to maintain a safe, calm, and professional environment. Due to space limitations and safety concerns, we kindly ask that clients do not bring young children or additional children when accompanying a minor for a piercing appointment. Our waiting area is small, and a busy studio is not a suitable environment for multiple children. Children are not permitted in the procedure room and cannot be left unattended in our reception area under any circumstances. For safety reasons, pushchairs/strollers are not allowed in the studio due to steps at the entrance and the presence of fragile glass display cabinets in reception — no exceptions. I.D. POLICY - Valid I.D. is always required, regardless of age. We cannot provide piercing services or aesthetic treatments without this. If you arrive without the correct I.D., your appointment will be cancelled and your booking fee retained. To avoid disappointment, check what you need in advance. Accepted Forms of I.D. Include: Passport Driver’s License Citizen Card Any photo I.D. displaying the PASS hologram For minors without a passport, a birth certificate may be accepted, provided it matches the details of the consenting parent or legal guardian. CONSENT FOR MINORS POLICY - For any piercing on a child under 16, only a parent or legal guardian may bring them in and give consent. This is a legal requirement, not just studio policy. We cannot accept consent from: Grandparents Siblings Aunties/uncles Stepparents without legal guardianship Family friends Anyone else who is not the legal guardian Even with a handwritten note or phone call, we legally cannot proceed with the piercing unless the parent or legal guardian is physically present with valid I.D. We understand this may be inconvenient, but these rules are in place to ensure the safety of your child and to keep the studio compliant with legal regulations. JEWELLERY POLICIES, TERMS AND CONDITIONS JEWELLERY PURCHASE - Jewellery is to be purchased separately on the day of appointment and is not included in the service charge. Our most affordable jewellery starts at £25.00 JEWELLERY PURCHASE BREAKDOWN - Due to the nature of professional body jewellery, pieces are designed with interchangeable components to ensure compatibility with different styles and placements. As a result, jewellery is priced per individual component. For example: 1 x Titanium Labret (Post with fixed flat back disk) = £10.00 1 x 3mm Titanium Ball Attachment = £10.00 Total = £20.00 This allows clients to mix and match jewellery for a fully customized fit and style. JEWELLERY STANDARDS AND SAFETY POLICY - At Jade Alexandra Collective, all jewellery used is made from verifiable, high-quality materials that are suitable for human implants. To ensure we meet the highest health and safety standards, we will never fit or pierce with any jewellery that has been previously worn or sourced outside of the studio. This policy is in place to prioritize your safety and ensure a clean, hygienic procedure. JEWELLERY FITTING AND PLACEMENT POLICY - At Jade Alexandra Collective, jewellery fitting and piercing placement are 100% anatomy dependent. We reserve the right to refuse to fit jewellery or perform a piercing if the piercer determines that it is inappropriate, not suited to your individual anatomy, or unlikely to heal well. If this situation arises, the piercer will advise you on the best course of action and often offer alternative options to ensure a safe and successful piercing experience. RINGS IN FRESH PIERCINGS POLICY - We are frequently asked if we can pierce with a ring, especially small and thin ones. Unfortunately, in most, if not all cases, it is not possible to fit rings for an initial or healing piercing. For a piercing to heal correctly, it requires suitable jewellery in the correct size and shape to provide stability and support during the healing process. Petite rings can usually be fitted once the piercing is successfully healed. Certain piercings, such as a “Daith”, may be able to be done with a ring initially, but the ring must be large in gauge and diameter to ensure it is anatomically suitable for proper healing. We always prioritize your health and healing, so we recommend appropriate jewellery based on your individual anatomy. JEWELLERY & PIERCING RESPONSIBILTY POLICY We do not accept responsibility for the loss of jewellery or attachments, jewellery becoming loose or falling out, or piercings healing over. Once a client leaves the studio, it is their responsibility to ensure that jewellery attachments are securely fastened daily. Clients must also refrain from removing their jewellery while the piercing is still healing, as part of their commitment to following proper aftercare advice and protocols. Jewellery losses or any accidental/deliberate damage are not covered by manufacturers' guarantees. JEWELLERY RETURNS/EXCHANGE POLICY For health and safety, all Jewellery purchased in studio or online through our online store is strictly non-refundable and non-exchangeable. JEWELLERY SALES AND QUALITY GUARANTEE POLICY All jewellery purchased from Jade Alexandra Collective is final sale, meaning that items are non-refundable and non-returnable. Please review the following points regarding our policy and manufacturer warranties: • Non-Refundable & Non-Returnable : Once purchased, jewellery cannot be returned or exchanged for a refund. We encourage customers to consider their selection carefully prior to completing their purchase. • Manufacturer’s Warranty : Some jewellery items may be covered by a manufacturer’s warranty or guarantee, which typically addresses defects in workmanship or materials. If an item is found to be defective and is covered under the warranty, a replacement may be provided as per the manufacturer’s terms. • Wear and Tear : Standard wear and tear, as well as damages resulting from everyday use, accidental damage, or improper handling, are not covered under manufacturer warranties. Customers are advised that the warranty is not intended to cover normal deterioration or damage due to external factors. By purchasing from us, you acknowledge and agree to these terms regarding non-refundability and non-returnability, as well as the specific conditions under which manufacturer warranties apply. If you have any questions or require further clarification regarding our policy, please feel free to contact our customer service team. PRESCRIPTION-ONLY MEDICINES POLICY (Aesthetic Treatments Only) Some aesthetic treatments offered at Jade Alexandra Collective involve Prescription-Only Medicines (POMs). By law, these treatments require: An assessment by a qualified, independent prescriber A valid prescription issued specifically for the individual client We are not legally permitted to: Prescribe prescription-only medicines Supply prescription-only medicines without a prescriber assessment Administer POM treatments without a valid prescription in place How This Process Works Prescriber clinics are held on specific dates and are announced periodically Clients must attend a consultation with the prescriber, either in person or via approved remote consultation, where appropriate If a prescription is issued, the medication is ordered specifically for the client Once the medication has been received, the treatment appointment can be booked Issuing a prescription is not guaranteed and is at the sole clinical discretion of the prescriber. Important Notes Prescriber fees and consultations are non-refundable Booking a prescriber consultation does not guarantee treatment Prescription-only treatments cannot be carried out on the same day unless clinically appropriate and pre-approved These regulations exist to protect client safety and ensure full legal and medical compliance. By enquiring about or booking prescription-only treatments, you acknowledge and agree to this process. PRESCRIPTION ORDERS & PAYMENT POLICY (Aesthetic Treatments Only) For treatments involving Prescription-Only Medicines (POMs), full payment is required before any medication is ordered. Once a prescription has been issued and the medication ordered on your behalf: The order is client-specific and cannot be reassigned The medication cannot be returned to the supplier No refunds or cancellations are possible under any circumstances This includes, but is not limited to: Change of mind Ineligibility identified after prescribing Failure to attend treatment Delay or cancellation of the treatment appointment Important Information Prescription medications are ordered only after payment is received Payment confirms your agreement to proceed with ordering If a prescription is not issued, no medication will be ordered and no medication charge will apply Treatment will only be booked once the prescribed product has been received in clinic. By proceeding with payment for prescription-only medicines, you acknowledge and accept that all orders are final and non-refundable once placed. TERMS OF SERVICE PIERCEES BILL OF RIGHTS - Every person being pierced has the right: To be pierced in a hygienic environment by a clean, conscientious, sober piercer wearing a fresh pair of disposable medical examination gloves. To be pierced with a brand new, completely sterilized single-use needle that is immediately disposed of in a medical Sharps container after use on one piercing. To be touched only with freshly sterilized and appropriate implements, properly used and disposed of or re-sterilized (where appropriate) in an autoclave prior to use on anyone else. To know that piercing guns are NEVER appropriate and are often dangerous when used on anything — including earlobes. To the peace of mind that comes from knowing that their piercer knows and practices the very highest standards of sterilization and hygiene. To a have a knowledgeable piercer evaluate and discuss appropriate piercings and jewelry for her/his individual anatomy and lifestyle. To be fully informed of all risks and possible complications involved in his/her piercing choice before making any decisions. To seek and receive a second opinion either from another piercer within the studio or from another studio. To have initial piercings fitted with jewellery of appropriate size, material, design, and construction to best promote healing. Gold-plated, gold-filled or sterling silver jewellery is never appropriate for any new or unhealed piercing. To see pictures, be given a tour of the piercing studio, and to have all questions fully and politely answered before making or following through on any decision. To be fully informed about proper aftercare, both verbally and in writing, and to have continuing access to the piercer for assistance throughout the healing process. To be treated with respect, sensitivity and knowledge regardless of gender, sexual orientation, race, religion, ethnicity, ability, health status or piercing choice. To change her/his mind, halt the procedure and leave at any point if the situation seems uncomfortable or improper. AESTHETIC CLIENT BILL OF RIGHTS - Every client undergoing an aesthetic treatment at Jade Alexandra Collective has the right: To receive treatment in a clean, professional, and clinically appropriate environment that meets current health and safety standards. To be assessed and treated only by properly trained, insured, and competent practitioners, working strictly within their professional scope of practice. To receive a full consultation prior to treatment, including assessment of medical history, suitability, contraindications, and realistic treatment outcomes. To be fully informed of the nature, purpose, benefits, risks, potential side effects, and limitations of the proposed treatment before giving consent. To know when a treatment involves a Prescription-Only Medicine, and to understand that prescribing decisions are made independently by a qualified prescriber. To understand that results are not guaranteed and that individual outcomes vary based on anatomy, skin quality, lifestyle, healing response, and adherence to aftercare advice. To receive treatment using authentic, medical-grade products and devices, sourced through regulated suppliers and used in accordance with manufacturer and clinical guidelines. To be provided with clear aftercare instructions, both verbal and written, and to have access to post-treatment support where clinically appropriate. To privacy, dignity, and confidentiality of all personal, medical, and treatment-related information, in accordance with data protection and medical record-keeping standards. To ask questions, seek clarification, and receive honest, professional answers without pressure or coercion. To decline or stop treatment at any point prior to or during the procedure if they feel uncomfortable or wish to reconsider. To be treated with respect, sensitivity, and professionalism, regardless of age, gender identity, sexual orientation, race, religion, disability, health status, or aesthetic choice. To be advised honestly if a treatment is not suitable, not in their best interests, or unlikely to deliver a safe or ethical outcome. CLIENT CODE OF CONDUCT At Jade Alexandra Collective, we uphold a safe, respectful, and professional environment for both our clients and staff. We have a zero-tolerance policy for offensive, abusive, hateful, or sexually inappropriate language. We reserve the right to refuse service to anyone who is insulting, demeaning, or disrespectful toward our staff. Additionally, any form of unwanted physical contact toward staff will be reported to the police immediately. Harassment, stalking, or intimidation - whether in person or via social media, will be documented, and we will take appropriate legal action if necessary. WE EXPECT ALL CLIENTS TO: Treat staff with the courtesy and respect that everyone deserves. Follow our studio policies and respect professional boundaries. By entering our studio, you agree to uphold these standards.

Advanced polynucleotide treatments in Durham at Jade Alexandra Collective. A regenerative approach to improving skin quality, texture and tissue repair through careful, conservative treatment. Polynucleotide Treatments Polynucleotide treatments are advanced injectable skin therapies derived from highly purified salmon DNA, designed to support skin regeneration, repair, and overall skin quality at a cellular level. They work by stimulating natural repair processes within the skin, improving hydration, elasticity, and resilience over time. The treatment focuses on strengthening the skin rather than altering facial movement or structure. At Jade Alexandra Collective, polynucleotide treatments are delivered with careful consideration of skin condition and individual goals. Treatments are anatomy-led, evidence-based, and tailored to support skin regeneration and long-term skin health. While suitable for the majority of people, relevant health information is reviewed to ensure treatments are provided safely and appropriately. Polynucleotide treatments may be suitable for improving: Fine lines and early signs of ageing Crepey, thin, or fragile skin Loss of elasticity and firmness Dull, dehydrated, or stressed skin Under-eye skin quality concerns Skin affected by inflammation or environmental damage Polynucleotides support fibroblast activity, collagen and elastin production, and microcirculation, helping the skin to repair, strengthen, and function more effectively. The result is healthier, more resilient skin with a refreshed, natural appearance. Results develop gradually as the skin regenerates. Improvements in hydration and texture are often noticed first, with continued enhancement in skin quality over the following weeks. For optimal and longer-lasting results, a course of three treatments is commonly recommended, with maintenance sessions advised where appropriate. Results are cumulative and not immediate. This treatment is suited to those seeking regenerative improvement and long-term skin health rather than instant or dramatic change. Polynucleotide treatments are only provided where appropriate and following informed consent. Full aftercare guidance is provided to support recovery and optimal outcomes. Price Polynucleotide treatments are available. Treatment prices start from £200.00. Book Now

Book your piercing or Aesthetic treatment appointment at Jade Alexandra Collective, Durham. Private studio, appointment-only service, one-to-one care, and expert advice. PLEASE READ OUR TERMS AND CONDITIONS All successful bookings will receive confirmation via email or text to the contact details provided, with a convenient link for you access your appointment details online and make any amendments if needed. New clients will also be sent an additional email prior to appointment with details explaining everything you need to know in preparation for the attendance of the appointment. Please look out for this. Safe, considered body adornment and aesthetic treatments, delivered with care and integrity Book your appointment today. We’re a private, appointment-only studio with a calm one-in, one-out approach. As Jade is the sole practitioner, every appointment is intentionally structured to offer her full attention. No rushing. No interruptions. Just a considered space entirely focused on you. For this reason, we don’t offer walk-ins for treatments, jewellery consultations, or pricing enquiries. All services, including piercing, fine jewellery, and aesthetic treatments, are provided by appointment only. Booking is quick and straightforward. Simply click the Book Now button below to secure your time with Jade. Book Now AFTER YOUR APPOINTMENT Follow-up & Reviews All clients are offered a follow-up appointment where appropriate. For piercings, this is typically 2 to 4 weeks post-procedure. For aesthetic treatments, review appointments will be advised based on the treatment carried out. Follow-up visits are not limited. You are welcome to book check-ups as often as needed. Aftercare You will be provided with tailored aftercare guidance relevant to your treatment. For piercings, this includes jewellery-specific information and written aftercare instructions. For aesthetic treatments, post-treatment advice will be given to support safe healing and optimal results. Aftercare information is also available on our website. Downsizing and Adjustments Some piercings require a return visit for downsizing. Initial swelling is normal, so longer jewellery is often fitted at first. Once swelling has settled, downsizing is essential to provide proper stability and reduce the risk of irritation or healing complications. Aesthetic treatments may also require review or adjustment, which will be discussed with you at your appointment. Jewellery Checks and Responsibility Threaded jewellery is commonly used. Over time, attachments can loosen, so it is good practice to check that jewellery is secure during your daily aftercare routine. We cannot accept responsibility for lost jewellery once you have left the studio. Ongoing care and checking of jewellery or treated areas remains the client’s responsibility. Concerns or Healing Issues If you notice anything unusual, experience discomfort beyond what was discussed, or have concerns about healing or results, please book a follow-up appointment promptly. Early review allows issues to be addressed quickly and effectively. We are here to support you through every stage of healing and aftercare. Appointments: Appointment booking © Copyright Jade Alexandra Collective

Dermal filler in Durham at Jade Alexandra Collective. Conservative, anatomy-led lip filler and facial line treatments designed for natural, balanced results. DERMAL FILLER Dermal Filler Dermal filler is a gel-like substance injected into specific areas of the face to soften lines and restore subtle volume. Most dermal fillers are composed primarily of hyaluronic acid, a substance naturally present in the skin, allowing the product to integrate smoothly and provide natural-looking results when appropriately placed. At Jade Alexandra Collective, dermal filler treatments are limited to selected areas and are approached conservatively, following a full consultation and suitability assessment. Dermal filler is used to treat: Lip enhancement and shaping Nasolabial folds (lines from the nose to the mouth) Marionette lines (lines from the corners of the mouth) Each treatment begins with an in-depth consultation to assess facial anatomy, discuss concerns, and outline realistic expectations. Not every concern requires filler, and treatment is only offered where clinically appropriate. Results are visible immediately following treatment, with final outcomes typically becoming more apparent after 1 to 2 weeks as swelling settles and the tissue adjusts. Full aftercare guidance is provided to support healing and optimal results. Price Professional dermal filler treatments are available. Treatment prices start from £100.00. Book Now

Advanced aesthetic treatments in Durham designed to support skin health and natural results, including anti-wrinkle treatments, dermal fillers, skin boosters and microneedling. Treatment Menu Aesthetic treatments are offered alongside body piercing within a calm, appointment-only studio environment. Services focus on skin health, rejuvenation, and subtle enhancement, delivered with an emphasis on safety, anatomical knowledge, and informed consultation. All treatments are carried out following an appropriate consultation and, where required, in collaboration with a qualified prescriber. Injectable Skin Treatments Treatments focused on hydration, skin quality, and biostimulation rather than volume. Skin Boosters Injectable hyaluronic acid treatments designed to improve hydration, elasticity, and skin resilience. Profhilo A bioremodelling treatment that hydrates the skin and stimulates collagen and elastin to improve firmness and overall skin quality. A course of treatments is usually recommended for optimal and longer-lasting results. Dermal Fillers Dermal filler delivered with a conservative, anatomy-led approach. Signature Lips Marrionettes Nasolabial folds Used to enhance structure, balance, and proportion, with treatments tailored to individual facial anatomy and goals. Anti-Wrinkle Injections Prescription-only Anti-Wrinkle treatments designed to relax targeted facial muscles and soften the appearance of dynamic lines. Commonly used to treat areas such as the forehead, frown lines, and crow’s feet. Results aim to reduce the appearance of expression lines while maintaining natural facial movement. These treatments require a consultation and prescription from a qualified prescriber prior to treatment. Polynucleotide Skin Treatments Injectable regenerative treatments focused on skin repair, cellular renewal, and long-term skin health rather than volume or lift. Polynucleotides Bio-stimulating injectables derived from purified DNA fragments that work at a cellular level to improve skin quality, elasticity, and resilience. These treatments support tissue repair, reduce inflammation, and enhance overall skin function, making them particularly effective for delicate or compromised skin. Polynucleotides are commonly used to improve texture, hydration, and tone while encouraging collagen production and strengthening the skin’s natural structure. A course of treatments is usually recommended for optimal and longer-lasting results. Consultations A skin consultation is recommended before booking advanced skin treatments and is required for injectable treatments. This allows time to assess skin condition, discuss suitability, and plan treatments safely and effectively. Some treatments require a prescription and will only be carried out following consultation with a qualified prescriber. Medical Grade Facials Advanced facials and chemical peels are performed within a calm, appointment-only studio, with a focus on skin health, controlled resurfacing, and visible but refined results. Treatments are tailored following a detailed consultation, ensuring suitability, appropriate product selection, and safe, evidence-based application. Advanced Skin Treatments Targeted treatments designed to improve skin quality, texture, and overall appearance. Microneedling A minimally invasive treatment that stimulates collagen and elastin production, helping to improve fine lines, scarring, enlarged pores, and uneven skin texture. Typically recommended as a monthly treatment for best results. Chemical Peels Professional exfoliation treatments selected to suit your skin type and concerns. Chemical peels support skin renewal, improve tone and texture, and can help with congestion, pigmentation, and breakouts. Dermaplaning A professional exfoliation technique that removes dead skin cells and fine vellus hair, leaving the skin smooth, bright, and more receptive to skincare products.

Clear aftercare guidance for dermal fillers, skin boosters and injectable treatments at Jade Alexandra Collective. Support healing and optimise results safely. Treatment Aftercare Following any aesthetic treatment, appropriate aftercare helps support healing, minimise complications and ensure the best possible results. Anti-Wrinkle (Botulinum Toxin) Anti-wrinkle treatments work by temporarily relaxing targeted facial muscles. Following treatment, the product gradually begins binding to nerve receptors within the muscle. Care during the first 24 hours helps ensure the product settles correctly and reduces the risk of unwanted diffusion into nearby muscles. Most people return to normal activities immediately after treatment. Minor redness, swelling or small injection marks can occur but usually settle quickly. Immediately After Treatment • Remain upright for at least 4 hours after treatment • Avoid touching, rubbing or applying pressure to the treated areas • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup to the treated area for 12 hours where possible First 24 Hours To minimise the risk of product migration, avoid activities that significantly increase circulation to the face: • Strenuous exercise or intense physical activity • Saunas, steam rooms or hot baths • Alcohol consumption • Excessive sun exposure or tanning beds • Facial treatments or facial massage General Advice • Avoid lying directly on the treated areas during the first night if possible • Mild swelling or small bruises may occur and typically settle within a few days • A mild headache can occasionally occur following treatment and usually resolves within 24 hours When Will Results Appear? Results typically begin to develop within 3–5 days, with full results visible at around 10–14 days. A review appointment may sometimes be recommended at two weeks to assess your result and ensure the treatment has settled as expected. When to Seek Advice Although complications are uncommon, please contact the clinic if you experience: • Increasing swelling or significant discomfort • Persistent headaches that do not improve • Drooping of the eyelid or unusual muscle weakness • Any symptoms that concern you If you have any questions following treatment, please contact the clinic for advice. Early communication allows us to support you appropriately. Dermal Filler Dermal fillers are injectable treatments used to restore structure, hydration and volume within the skin. Following treatment, the product integrates within the tissue over the coming days. Appropriate aftercare helps minimise swelling and bruising while allowing the filler to settle naturally. Mild swelling, redness, tenderness or small bruises are common following treatment and typically settle within a few days. Immediately After Treatment • Avoid touching, rubbing or applying pressure to the treated area • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup to the treated area for 12 hours where possible • A cool compress may be applied gently if swelling occurs First 24–48 Hours To reduce swelling and minimise the risk of complications, avoid: • Strenuous exercise or intense physical activity • Alcohol consumption • Saunas, steam rooms or hot baths • Excessive sun exposure or tanning beds • Facial treatments or facial massage First Few Days • Mild swelling is normal and may take several days to settle • Bruising may occur and can take up to 7–10 days to resolve • Avoid significant pressure on the treated areas where possible • Sleep on your back the first night if comfortable to do so When Will Results Be Seen? You will see an immediate improvement following treatment, however the final result becomes clearer once swelling settles and the filler integrates within the tissue. This usually occurs within 1–2 weeks. In some cases, additional treatment may be recommended to safely achieve the desired outcome. When to Seek Urgent Advice Complications are uncommon, however it is important to contact the clinic immediately if you notice any of the following: • Increasing pain or unusual discomfort • Skin becoming pale, blotchy or mottled • Skin that feels cold or appears dusky in colour • Blistering or changes in skin colour • Visual disturbances Prompt assessment allows early management if required. If you have any concerns following treatment, please contact the clinic for advice. Early communication ensures we can support you appropriately. Chemical Peels Chemical peels work by applying a controlled exfoliating solution to the skin to encourage renewal and improve overall skin texture and clarity. Following treatment, the skin may feel tighter, appear slightly red and may begin to gently flake or peel as the surface layers renew. This process is a normal part of skin regeneration. Appropriate aftercare helps protect the skin barrier while it recovers. Immediately After Treatment • Avoid touching or picking at the skin • Do not apply makeup for at least 12–24 hours unless advised otherwise • Keep the skin clean and hydrated using gentle products • Avoid excessive heat or sweating for the remainder of the day First Few Days It is normal to experience: • Mild redness or warmth • Tightness or dryness • Light flaking or peeling of the skin During this time: • Use a gentle cleanser and moisturiser • Avoid exfoliating products, scrubs or active ingredients such as retinoids, AHAs or BHAs • Do not pick or pull at peeling skin Sun Protection Newly exfoliated skin is more sensitive to sunlight, so sun protection is essential. • Apply broad-spectrum SPF 30 or higher daily • Avoid direct sun exposure where possible • Do not use sunbeds while the skin is healing Activities to Avoid for 48 Hours • Strenuous exercise • Saunas, steam rooms or hot baths • Swimming in chlorinated pools • Facial treatments or additional exfoliation When Will Results Be Seen? As the skin renews, you may notice improvements in texture, brightness and overall skin clarity over the following days and weeks. A course of treatments is often recommended to achieve the best results depending on your skin concerns and treatment plan. When to Seek Advice Please contact the clinic if you experience: • Persistent redness that worsens rather than improves • Excessive swelling or discomfort • Signs of infection such as increasing tenderness or unusual discharge If you have any concerns during the healing process, please contact the clinic for advice. Early communication allows us to guide you appropriately while your skin recovers. Microneedling (Collogen Induction Therapy) Microneedling works by creating controlled micro-channels within the skin to stimulate collagen production and support natural skin regeneration. Following treatment, the skin begins a repair process that gradually improves texture, tone and overall skin quality. It is normal for the skin to appear red, warm or slightly sensitive immediately after treatment, similar to mild sun exposure. These effects usually settle within 24–48 hours. Immediately After Treatment • Avoid touching or rubbing the treated area • Do not apply makeup for at least 12–24 hours • Keep the skin clean and hydrated with gentle products • Avoid excessive heat or sweating for the remainder of the day First 24–48 Hours During the initial healing phase: • Mild redness and sensitivity are normal • The skin may feel tight, dry or slightly rough • Use a gentle cleanser and moisturiser to support the skin barrier Avoid the following during this period: • Strenuous exercise • Saunas, steam rooms or hot baths • Swimming pools or hot tubs • Alcohol-based skincare products Skincare Products For several days following treatment, avoid active ingredients that may irritate the skin, including: • Retinoids or retinol products • Exfoliating acids such as AHAs or BHAs • Vitamin C serums • Physical exfoliants or scrubs These can usually be reintroduced once the skin has fully settled. Sun Protection The skin will be more sensitive to sunlight during the healing phase. • Apply broad-spectrum SPF 30 or higher daily • Avoid direct sun exposure where possible • Do not use sunbeds while the skin is healing When Will Results Be Seen? Initial improvements in skin texture and radiance may be visible once the skin has recovered. Collagen production continues over several weeks as the skin remodels. For optimal results, a course of treatments is often recommended, depending on your skin concerns and treatment plan. When to Seek Advice Please contact the clinic if you experience: • Persistent redness or swelling that worsens rather than improves • Increasing discomfort or signs of infection • Any unexpected skin reaction If you have any concerns following treatment, please contact the clinic for advice so we can guide you appropriately while your skin heals. Polynucleotides & Skin Boosters Polynucleotide and skin booster treatments work by improving skin quality, hydration and tissue regeneration within the dermis. Following treatment, the skin begins a gradual process of repair and remodelling. Mild swelling, small bumps at the injection sites and tenderness are common immediately after treatment and usually settle within 24–48 hours. These treatments are designed to improve skin health and structure over time, so results develop gradually as the skin regenerates. Immediately After Treatment • Avoid touching or rubbing the treated area • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup for at least 12 hours • Keep the skin clean and hydrated with gentle products First 24–48 Hours To minimise irritation and swelling, avoid: • Strenuous exercise or intense physical activity • Alcohol consumption • Saunas, steam rooms or hot baths • Swimming pools or hot tubs • Excessive sun exposure or tanning beds First Few Days • Small bumps at injection points may be visible temporarily and usually settle within 24–48 hours • Mild swelling or bruising can occur and typically resolves within several days • Avoid facial treatments or facial massage during this time Skincare Products For several days following treatment, avoid products that may irritate the skin, including: • Retinoids or retinol • Exfoliating acids such as AHAs or BHAs • Strong active skincare products These can usually be reintroduced once the skin has fully settled. Sun Protection Protecting the skin is important while it is regenerating. • Apply broad-spectrum SPF 30 or higher daily • Avoid prolonged sun exposure • Do not use sunbeds during the healing phase When Will Results Be Seen? Improvements develop gradually as the skin regenerates and hydration improves. A course of treatments is typically recommended to achieve optimal results. When to Seek Advice Please contact the clinic if you experience: • Increasing swelling or significant discomfort • Persistent redness that worsens rather than improves • Any unusual skin reaction If you have any concerns following treatment, please contact the clinic for advice so we can support you during the healing process. Vitamin Injections Vitamin injections deliver essential nutrients directly into the muscle, allowing them to be absorbed efficiently into the bloodstream. Treatments such as Vitamin B12 are commonly used to support energy levels, metabolism and overall wellbeing. The treatment itself is quick and generally very well tolerated. Mild soreness at the injection site is the most common after-effect and usually settles within a short period of time. Immediately After Treatment • Mild tenderness at the injection site is normal • A small amount of redness or swelling may occur temporarily • Gentle movement of the arm can help reduce stiffness First 24 Hours • Avoid excessive pressure or rubbing at the injection site • Mild bruising may occasionally develop and typically resolves within a few days • You may continue normal daily activities immediately after treatment General Advice • Keep the injection site clean • If mild discomfort occurs, a cool compress can be applied to the area • Maintain good hydration following treatment Possible Side Effects Vitamin injections are generally well tolerated, however some people may experience: • Mild soreness at the injection site • Temporary redness or swelling • Small bruises These effects usually settle quickly without intervention. When to Seek Advice Please contact the clinic if you experience: • Increasing redness, swelling or discomfort at the injection site • Signs of infection such as warmth or discharge • Any unexpected reaction following treatment If you have any concerns after your treatment, please contact the clinic so we can advise you appropriately.

Find answers to common questions about Jade Alexandra Collective, Durham. From bookings to jewellery and aftercare, our FAQ covers everything you need to know. Frequently asked questions. Thanks for taking the time to browse this page, hopefully we can answer any questions you may have here to make things a little more convenient and more time efficient. Do I need an appointment? Yes, you will certainly need an appointment, whether it's for a piercing, aftercare check up or to purchase and look at jewellery. Appointments can be booked easily and conveniently through the booking system on our website, or direct through the "book now" button on our Facebook page. Can I have my piercing done with a ring? In most cases, rings are not suitable for initial piercings. Fresh piercings naturally swell as part of the healing process, and rings tend to move and rotate more, which can increase irritation and prolong healing. For this reason, initial piercings are usually performed with more stable jewellery, such as a flat-back or straight post, to allow room for swelling and support a cleaner, more predictable heal. Once the piercing has fully healed and settled, jewellery can be changed to a ring where appropriate and sized correctly to your anatomy. What methods of payment do you accept? We accept cash, debit or credit card and contactless payments including apple or google pay. We also accept Clearpay, if eligible. Do you use a needle or gun for piercings? We use single-use, sterile hypodermic needles only and do not advocate the use of piercing guns. Piercing needles are designed to create a clean, precise opening with minimal tissue trauma. In contrast, piercing guns rely on blunt force to push jewellery through the tissue at speed, which can cause unnecessary damage and limits jewellery choice and sizing. Piercing guns also cannot be sterilised in a medical-grade autoclave. Wiping or disinfecting the surface of the device does not eliminate the risk of cross-contamination or the transmission of blood-borne pathogens. Do I need an anatomy consultation before booking a piercing appointment? Some piercings are not anatomically suitable for everyone. If a placement requires assessment, it is strongly advised to book an anatomy consultation before scheduling a piercing appointment. This allows for a proper evaluation and helps avoid unnecessary disappointment or wasted appointment time. An anatomy consultation is also recommended if you have had previous surgery, scarring, past trauma, or unique anatomy in the area you wish to have pierced. Please do not book a piercing appointment on the same day as an anatomy consultation. Piercing appointments should only be booked after the consultation has taken place. Any piercings requiring an anatomy consultation will be clearly indicated on the booking system. I have had a piercing done at another establishment & I have concerns, can I come in for a check up? If your piercing was not carried out by us, a troubleshooting appointment is required. This appointment carries a small fee to cover our time, assessment, and professional expertise. We are always happy to take a look and offer honest, informed advice. Aftercare check-up appointments are a routine service offered free of charge to clients who were pierced by us, as part of their original piercing package. This distinction allows us to remain fair and consistent, while continuing to provide ongoing support to our own clients. Do you offer numbing? We do not offer numbing for piercings, and we strongly advise against using any numbing products at home prior to your appointment. Topical numbing agents are medical products and carry risks, including allergic reactions, skin irritation, and vasoconstriction, the narrowing of blood vessels. Reduced blood flow is counterproductive for a new piercing, as healthy circulation is essential for delivering white blood cells and initiating the healing process. Numbing is offered for some aesthetic treatments only, and where appropriate this is limited to a regulated 5% topical cream, used under controlled conditions for the same safety considerations outlined above. How many piercings can I have done in one sitting? For safety and healing reasons, we do not recommend having more than three piercings in a single appointment, with the sole exception of up to four ear lobe piercings. We will not perform more than three cartilage, facial, or body piercings at one time, or any combination of these exceeding three. This is to ensure swelling, tenderness, and aftercare remain manageable, and to reduce the risk of complications during healing. We also recommend waiting a minimum of 12 weeks between piercing appointments. This allows the initial inflammatory phase to settle before introducing additional trauma to the body. These limits are not negotiable and cannot be waived. We always retain the right to set and uphold safe clinical boundaries on the procedures we perform. Do you offer refunds or returns? For hygiene and safety reasons, all jewellery sales are final. Body jewellery cannot be returned or exchanged once it has been fitted into a piercing. If jewellery is purchased but not fitted at your appointment, it cannot be returned or exchanged once it has left the studio. Piercing procedures are non-refundable. While you may choose to remove a piercing at any time, and we are happy to assist with safe removal, refunds cannot be offered for a service that has been correctly and professionally carried out. Please note that aesthetic treatments may require multiple visits to achieve optimal or desired results, and outcomes can vary between individuals. Do you pierce babies/infants? We do not pierce children under the age of 7. We believe it is neither ethical nor appropriate to perform cosmetic piercings on infants or very young children who are unable to understand or consent to the procedure. In addition, children are still developing anatomically, and waiting allows for safer, more accurate placement as the body grows. We will only pierce individuals who are able to give informed consent. Bodily autonomy is fully respected at every age, and no exceptions to this policy are made. Can I bring my own jewellery? We do not pierce with, or fit, jewellery that has been sourced outside of the studio. To maintain safety standards, we must work exclusively with jewellery made from verifiable, implant-grade materials. Jewellery purchased elsewhere cannot be guaranteed safe or suitable for use in the body. For the same reasons, jewellery previously purchased from the studio cannot be reused in a fresh piercing. Once jewellery has been worn, it cannot be re-sterilised to the standards required without risking contamination of our sterilisation equipment. These policies allow us to uphold strict hygiene, safety, and material integrity across all procedures. When can I change my jewellery? We do not recommend changing or removing your jewellery yourself until the piercing is fully healed. However, your piercer may be able to safely change attachments where appropriate. What prices can I expect? The service charge for a single piercing is £15–£30. This includes sterile, single-use set-up, appointment time, medical-grade sterilisation, skin preparation, and an in-store consultation. Jewellery is not included. We stock premium, implant-grade jewellery only, with prices starting from £20 and ranging upwards depending on material and design. Options include ASTM F-136 / F-1295 titanium, 14ct and 18ct gold, Swarovski zirconia, semi-precious stones, emeralds, and diamonds. Additional costs Downsizing: £15 Jewellery changes: £6 Aftercare products: £8 Aesthetic treatments Prices vary depending on the treatment and products required. Is your studio Wheelchair accessible? The studio is located at street level, and services are carried out on the ground floor. However, there are two steps leading up to the front door, and the street outside is cobbled. Unfortunately, this means wheelchair users or those with limited mobility may find access difficult. We appreciate your understanding and apologise for any inconvenience this may cause. Where can I park? There is on-street parking directly outside the studio, subject to pay and display. There are also nearby multi-storey car parks, including Riverside and Prince Bishops. If you’re travelling by public transport, the studio is located right next to the city centre bus station on North Road. Do you sell gift certificates? Yes. We offer e-gift cards, which can be purchased and customised online via our online store. We also sell physical, eco-friendly plastic gift cards in the studio, with the option to add a premium magnetic gift box and gift bag for a more luxurious presentation or easier gifting. My piercing has closed up can I have it re-pierced? In most cases, yes. As long as there is healed, healthy tissue available, a piercing can usually be safely re-pierced. Please note that we cannot take responsibility for piercings that close over. If a piercing has closed, the procedure will be charged as a new piercing. Re-piercing is not discounted. It is the responsibility of the piercee to ensure jewellery and attachments remain secure and in place. Even fully healed piercings should continue to have jewellery installed to prevent closure. Who can bring a child for a piercing? For any piercing on a child under the age of 16, consent must be given in person by a parent or legal guardian. This is a legal requirement, not just studio policy. We cannot accept consent from grandparents, siblings, extended family members, family friends, or third parties. Handwritten notes, phone calls, or messages are not sufficient. If the accompanying adult is not the child’s parent or legal guardian, we will be unable to proceed with the piercing. We understand this can be frustrating, but these safeguards exist to protect your child and ensure legal and ethical compliance. What do I need to bring? Please bring: Photo ID for the parent or legal guardian Proof of the child’s age, such as a passport, birth certificate, or official document showing their name and date of birth Are aesthetic treatments suitable for everyone? Not always. Suitability depends on medical history, skin condition, medications, and treatment goals. If a treatment is not appropriate, we will advise accordingly. Safety always comes first. How do prescription-only treatments work? Some aesthetic treatments are prescription-only and require an assessment by a qualified prescriber. These treatments cannot be carried out without prior approval and a valid prescription. Prescriber clinics are held periodically and dates will be announced in advance. Once a prescription has been issued, treatment can be booked accordingly. Treatments that require a prescription will be clearly indicated on the booking system. Do I need ID? Yes. Valid photo ID is required for all services. Accepted forms include a passport, driving licence, or official photo ID displaying a PASS hologram. Appointments cannot proceed without valid ID. If ID is not provided, the appointment will be cancelled and the booking fee forfeited. Can I combine aesthetic treatments with piercings? This depends on the treatment and area involved. We may advise spacing appointments to allow proper healing and reduce risk. How many treatments will I need? Some treatments require a course of sessions to achieve optimal results. This will be discussed during consultation, as results vary between individuals. Are results guaranteed? No piercing or aesthetic treatment can be guaranteed. Results vary between individuals and depend on factors such as tissue response, skin quality, lifestyle, and adherence to aftercare.