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Wellness injections designed to support general wellbeing, including Vitamin B12, B-Complex, Biotin and Vitamin C, administered following suitability checks. Wellness Injections Our wellness injections are offered as a nutritional support service for individuals looking to support their general wellbeing. All treatments are delivered following suitability checks and carried out in a safe, clinical environment. B-Complex Vitamin B-Complex contains a combination of essential B vitamins that contribute to normal energy-yielding metabolism and nervous system function. This option is often selected by those seeking broader nutritional support rather than a single B vitamin alone. B-12 Vitamin B12 is a water-soluble vitamin involved in normal energy metabolism, neurological function, and red blood cell formation. It is commonly chosen as part of a wellness routine by individuals looking to maintain adequate B12 levels or who prefer injectable supplementation over oral forms. Biotin (Vitamin B7) Biotin is a water-soluble B vitamin involved in normal energy metabolism and the maintenance of hair and skin. It is commonly included in wellness routines focused on general nutritional support, particularly where dietary intake may be limited. Vitamin C Vitamin C is a water-soluble vitamin that contributes to normal immune system function, collagen formation, and the protection of cells from oxidative stress. It is often chosen as part of a general wellbeing routine or as an alternative to oral supplementation. Book yours and enquire today.

Polynucleotide treatments in Durham at Jade Alexandra Collective. Natural results through careful, conservative treatment. Polynucleotide Treatments Polynucleotide treatments are advanced injectable skin therapies derived from highly purified salmon DNA, designed to support skin regeneration, repair, and overall skin quality at a cellular level. They work by stimulating natural repair processes within the skin, improving hydration, elasticity, and resilience over time. The treatment focuses on strengthening the skin rather than altering facial movement or structure. At Jade Alexandra Collective, polynucleotide treatments are delivered with careful consideration of skin condition and individual goals. Treatments are anatomy-led, evidence-based, and tailored to support skin regeneration and long-term skin health. While suitable for the majority of people, relevant health information is reviewed to ensure treatments are provided safely and appropriately. Polynucleotide treatments may be suitable for improving: Fine lines and early signs of ageing Crepey, thin, or fragile skin Loss of elasticity and firmness Dull, dehydrated, or stressed skin Under-eye skin quality concerns Skin affected by inflammation or environmental damage Polynucleotides support fibroblast activity, collagen and elastin production, and microcirculation, helping the skin to repair, strengthen, and function more effectively. The result is healthier, more resilient skin with a refreshed, natural appearance. Results develop gradually as the skin regenerates. Improvements in hydration and texture are often noticed first, with continued enhancement in skin quality over the following weeks. For optimal and longer-lasting results, a course of three treatments is commonly recommended, with maintenance sessions advised where appropriate. Results are cumulative and not immediate. This treatment is suited to those seeking regenerative improvement and long-term skin health rather than instant or dramatic change. Polynucleotide treatments are only provided where appropriate and following informed consent. Full aftercare guidance is provided to support recovery and optimal outcomes. Price Polynucleotide treatments are available. Treatment prices start from £200.00. Book Now

Aesthetic care designed to support skin health and natural results, including anti-wrinkle injections, dermal fillers, skin boosters and advanced skin treatments. Treatment Menu Aesthetic treatments are offered alongside body piercing within a calm, appointment-only studio environment. Services focus on skin health, rejuvenation, and subtle enhancement, delivered with an emphasis on safety, anatomical knowledge, and informed consultation. All treatments are carried out following an appropriate consultation and, where required, in collaboration with a qualified prescriber. Advanced Skin Treatments Targeted treatments designed to improve skin quality, texture, and overall appearance. Microneedling A minimally invasive treatment that stimulates collagen and elastin production, helping to improve fine lines, scarring, enlarged pores, and uneven skin texture. Typically recommended as a monthly treatment for best results. Chemical Peels Professional exfoliation treatments selected to suit your skin type and concerns. Chemical peels support skin renewal, improve tone and texture, and can help with congestion, pigmentation, and breakouts. Dermaplaning A professional exfoliation technique that removes dead skin cells and fine vellus hair, leaving the skin smooth, bright, and more receptive to skincare products. Injectable Skin Treatments Treatments focused on hydration, skin quality, and biostimulation rather than volume. Skin Boosters Injectable hyaluronic acid treatments designed to improve hydration, elasticity, and skin resilience. Profhilo A bioremodelling treatment that hydrates the skin and stimulates collagen and elastin to improve firmness and overall skin quality. A course of treatments is usually recommended for optimal and longer-lasting results. Dermal Fillers Dermal filler delivered with a conservative, anatomy-led approach. Classic lips Marrionettes Nasolabial folds Used to enhance structure, balance, and proportion, with treatments tailored to individual facial anatomy and goals. Anti-Wrinkle Injections Prescription-only Anti-Wrinkle treatments designed to relax targeted facial muscles and soften the appearance of dynamic lines. Commonly used to treat areas such as the forehead, frown lines, and crow’s feet. Results aim to reduce the appearance of expression lines while maintaining natural facial movement. These treatments require a consultation and prescription from a qualified prescriber prior to treatment. Polynucleotide Skin Treatments Injectable regenerative treatments focused on skin repair, cellular renewal, and long-term skin health rather than volume or lift. Polynucleotides Bio-stimulating injectables derived from purified DNA fragments that work at a cellular level to improve skin quality, elasticity, and resilience. These treatments support tissue repair, reduce inflammation, and enhance overall skin function, making them particularly effective for delicate or compromised skin. Polynucleotides are commonly used to improve texture, hydration, and tone while encouraging collagen production and strengthening the skin’s natural structure. A course of treatments is usually recommended for optimal and longer-lasting results. Consultations A skin consultation is recommended before booking advanced skin treatments and is required for injectable treatments. This allows time to assess skin condition, discuss suitability, and plan treatments safely and effectively. Some treatments require a prescription and will only be carried out following consultation with a qualified prescriber. TREATMENT PRICELIST

Anti-wrinkle treatments in Durham at Jade Alexandra Collective. Natural results through careful, conservative treatment. ANTI-WRINKLE TREATMENTS Anti-wrinkle Treatments Anti-wrinkle treatments are prescription-only injectable procedures designed to temporarily relax targeted facial muscles responsible for dynamic lines and wrinkles. By reducing repeated muscle contraction, these treatments help soften existing lines and prevent deeper wrinkle formation over time. At Jade Alexandra Collective, anti-wrinkle treatments are carried out following a full consultation, facial assessment, and treatment review. Treatments are conservative, anatomy-led, and tailored to the individual to preserve natural expression while achieving a refreshed appearance. The results of treatment depend on the type of wrinkle being treated. There are two main categories: Static wrinkles, which are visible when the face is at rest Dynamic wrinkles, which appear with facial movement Anti-Wrinkle treatments are most effective at softening or erasing visible dynamic lines caused by muscle activity. Static wrinkles are more deeply ingrained into the skin, and the level of improvement depends on their depth, duration, and overall skin quality. Complete resolution of static lines cannot always be expected. Anti-wrinkle treatments may be used to improve the appearance of: Frown lines between the eyebrows Forehead lines Crow’s feet around the eyes Other areas where excessive muscle activity contributes to visible lines The treatment works by interrupting nerve signals to specific muscles, allowing the overlying skin to relax and smooth. Results develop gradually, typically becoming noticeable within a few days, with full effects seen around 10 to 14 days after treatment. Results are temporary and commonly last several months. Review appointments may be recommended to assess outcomes and maintain results appropriately. Anti-wrinkle treatments are only provided where suitable and following informed consent. A prescriber consultation is required in line with UK regulations. Full aftercare guidance is provided to support safe recovery and optimal outcomes. Price Anti-Wrinkle treatments are available following consultation with a prescriber. Treatment prices start from £110.00. Book Now

View piercing prices at Jade Alexandra Collective, Durham. Transparent pricing for professional services with implant-grade, luxury body jewellery. Piercing pricing and services explained Here at Jade Alexandra Collective the service charge includes: Exclusive Appointment Experience: Enjoy a dedicated 30-minute appointment, allowing you the time and space to select your jewellery, ask any questions, complete your digital consent form, and have your jewellery sterilized on-site with our advanced equipment—without feeling rushed or pressured. Expert Piercing by a Skilled Professional: With over 15 years of experience, our highly trained piercer ensures a safe and precise procedure using hypodermic needles specifically designed for body piercing, along with expert jewellery installation. Private, Comfortable Piercing Room: Your piercing will be performed in an enclosed, private room designed to provide both comfort and a clinical setting for your peace of mind. Complimentary Consultations: We offer free consultations to help you choose the best piercing and jewellery options for your needs. Personalized Aftercare Guidance: Receive tailored aftercare advice, along with a leaflet detailing your specific jewellery and healing instructions. We also provide post-piercing check-ups to ensure your piercing heals correctly. Free Anodization (Titanium & Niobium Purchases): Enjoy free anodization on your titanium or niobium jewellery to customize your piece. Sterile, Single-Use Setup: We prioritize your safety with a completely sterile, single-use, disposable setup for every procedure. Jewellery Prices Given the vast and intricate nature of our jewellery collection, it’s not feasible to provide exact pricing for every possible combination of piercing and jewellery on our website. The cost of your piercing will vary based on the jewellery you select, so please keep this in mind when booking your appointment. Due to the high-quality materials and complexity of the jewellery we use, we are unable to include the cost of the jewellery within the service charge. Therefore, the jewellery choice you make will impact the overall cost of your piercing. You can view jewellery prices on our online store , or we will provide them in person at the studio. Jewellery Components & Pricing: Our professional body jewellery is made from components that ensure universal compatibility with various styles and placements. These components are priced individually, as outlined in our detailed price list. Premium Quality Jewellery: All of our jewellery is crafted to the highest standards, using verifiable medical-grade materials. It’s hand-polished to a mirror finish and backed by a manufacturer’s guarantee, which can range from one year to a lifetime, depending on the brand. We offer a wide range of jewellery options, including highly polished titanium, authentic Swarovski zirconia, synthetic opals, natural stone cabochons in bezel and prong settings, as well as fine luxury designer jewellery in solid 14ct and 18ct gold, semi-precious stones, and genuine diamonds. Price Range: Jewellery typically ranges from £25 to £300+, depending on the piece and materials selected. Jewellery Guide TITANIUM Titanium Balls - £10+ Titanium posts/basic components - £10-£35 (see above) Titanium shapes - £20+ Titanium CZ/Opal/Gemstone Bezels/Prong settings - £25-£45 Titanium Clusters -£50-£200 Titanium Rings - £25-£200 Titanium Clickers - £150-£300 GOLD Gold balls - from £50+ Gold posts/basic components - from £100+ Gold shapes & Un-gemmed clusters - from £60+ Gold Gem attachments - from £60+ Gold Decorative rings & Clickers - from £100+ Gold options will vary in price depending on current market, carat, size, gemstone/detail and brand/company.

Read the Terms & Conditions for Jade Alexandra Collective, Durham. Important information on bookings, cancellations, services, jewellery, and studio policies. OUR PIERCING POLICIES, TERMS & CONDITIONS APPOINTMENT POLICIES, TERMS AND CONDITIONS BOOKING FEE POLICY - Booking fees are taken as a prepayment and are strictly non-refundable—no exceptions or goodwill gestures will be made. Please note: The booking fee is NOT a deposit. It secures your chosen appointment slot and covers the cost of admin, the service charge, and the allocated time slot. By booking an appointment, you acknowledge and agree to this policy. APPOINTMENT AMENDMENTS AND CANCELLATION POLICY - You may amend your booking up to 6 hours before your appointment time. Changes can be made online 24/7 via: The original confirmation email you received after booking. Logging back into the booking system using the contact details you originally provided. Cancellations will result in the loss of your booking fee. PUNCTUALITY AND LATE ARRIVAL POLICY - Please ensure that you arrive on time for your appointment and aim to arrive a few minutes early. Our appointments run back to back and are time-limited, meaning that late arrivals may not have enough time for their service to be completed. If you arrive more than 10 minutes late, your appointment will be cancelled, and your booking fee will be forfeited. We cannot accommodate clients who are more than 10 minutes late due to our scheduling constraints. GUEST POLICY - At Jade Alexandra Collective, we operate on a ‘one in, one out’ policy. This means that clients must attend their appointment alone. If you arrive with someone accompanying you, they will be politely asked to wait outside as we cannot accommodate additional guests in our small waiting area. The only exception to this policy is for a parent or legal guardian accompanying a minor for their piercing appointment. Read more on age restrictions here . We appreciate your understanding and cooperation in helping us maintain a comfortable and efficient environment for all clients. BUILDING ACCESS POLICY - To enter the studio, please press the intercom button at the door and wait for a staff member to grant access. For safety reasons, we kindly ask that clients do not attempt to force the door open. Please be patient while we assist you. CHILDREN AND STUDIO SAFETY POLICY - At Jade Alexandra Collective, we strive to maintain a safe, calm, and professional environment. Due to space limitations and safety concerns, we kindly ask that clients do not bring young children or additional children when accompanying a minor for a piercing appointment. Our waiting area is small, and a busy studio is not a suitable environment for multiple children. Children are not permitted in the procedure room and cannot be left unattended in our reception area under any circumstances. For safety reasons, pushchairs/strollers are not allowed in the studio due to steps at the entrance and the presence of fragile glass display cabinets in reception — no exceptions. I.D. POLICY - Valid I.D. is always required, regardless of age. We cannot provide piercing services or aesthetic treatments without this. If you arrive without the correct I.D., your appointment will be cancelled and your booking fee retained. To avoid disappointment, check what you need in advance. Accepted Forms of I.D. Include: Passport Driver’s License Citizen Card Any photo I.D. displaying the PASS hologram For minors without a passport, a birth certificate may be accepted, provided it matches the details of the consenting parent or legal guardian. CONSENT FOR MINORS POLICY - For any piercing on a child under 16, only a parent or legal guardian may bring them in and give consent. This is a legal requirement, not just studio policy. We cannot accept consent from: Grandparents Siblings Aunties/uncles Stepparents without legal guardianship Family friends Anyone else who is not the legal guardian Even with a handwritten note or phone call, we legally cannot proceed with the piercing unless the parent or legal guardian is physically present with valid I.D. We understand this may be inconvenient, but these rules are in place to ensure the safety of your child and to keep the studio compliant with legal regulations. JEWELLERY POLICIES, TERMS AND CONDITIONS JEWELLERY PURCHASE - Jewellery is to be purchased separately on the day of appointment and is not included in the service charge. Our most affordable jewellery starts at £25.00 JEWELLERY PURCHASE BREAKDOWN - Due to the nature of professional body jewellery, pieces are designed with interchangeable components to ensure compatibility with different styles and placements. As a result, jewellery is priced per individual component. For example: 1 x Titanium Labret (Post with fixed flat back disk) = £10.00 1 x 3mm Titanium Ball Attachment = £10.00 Total = £20.00 This allows clients to mix and match jewellery for a fully customized fit and style. JEWELLERY STANDARDS AND SAFETY POLICY - At Jade Alexandra Collective, all jewellery used is made from verifiable, high-quality materials that are suitable for human implants. To ensure we meet the highest health and safety standards, we will never fit or pierce with any jewellery that has been previously worn or sourced outside of the studio. This policy is in place to prioritize your safety and ensure a clean, hygienic procedure. JEWELLERY FITTING AND PLACEMENT POLICY - At Jade Alexandra Collective, jewellery fitting and piercing placement are 100% anatomy dependent. We reserve the right to refuse to fit jewellery or perform a piercing if the piercer determines that it is inappropriate, not suited to your individual anatomy, or unlikely to heal well. If this situation arises, the piercer will advise you on the best course of action and often offer alternative options to ensure a safe and successful piercing experience. RINGS IN FRESH PIERCINGS POLICY - We are frequently asked if we can pierce with a ring, especially small and thin ones. Unfortunately, in most, if not all cases, it is not possible to fit rings for an initial or healing piercing. For a piercing to heal correctly, it requires suitable jewellery in the correct size and shape to provide stability and support during the healing process. Petite rings can usually be fitted once the piercing is successfully healed. Certain piercings, such as a “Daith”, may be able to be done with a ring initially, but the ring must be large in gauge and diameter to ensure it is anatomically suitable for proper healing. We always prioritize your health and healing, so we recommend appropriate jewellery based on your individual anatomy. JEWELLERY & PIERCING RESPONSIBILTY POLICY We do not accept responsibility for the loss of jewellery or attachments, jewellery becoming loose or falling out, or piercings healing over. Once a client leaves the studio, it is their responsibility to ensure that jewellery attachments are securely fastened daily. Clients must also refrain from removing their jewellery while the piercing is still healing, as part of their commitment to following proper aftercare advice and protocols. Jewellery losses or any accidental/deliberate damage are not covered by manufacturers' guarantees. JEWELLERY RETURNS/EXCHANGE POLICY For health and safety, all Jewellery purchased in studio or online through our online store is strictly non-refundable and non-exchangeable. JEWELLERY SALES AND QUALITY GUARANTEE POLICY All jewellery purchased from Jade Alexandra Collective is final sale, meaning that items are non-refundable and non-returnable. Please review the following points regarding our policy and manufacturer warranties: • Non-Refundable & Non-Returnable : Once purchased, jewellery cannot be returned or exchanged for a refund. We encourage customers to consider their selection carefully prior to completing their purchase. • Manufacturer’s Warranty : Some jewellery items may be covered by a manufacturer’s warranty or guarantee, which typically addresses defects in workmanship or materials. If an item is found to be defective and is covered under the warranty, a replacement may be provided as per the manufacturer’s terms. • Wear and Tear : Standard wear and tear, as well as damages resulting from everyday use, accidental damage, or improper handling, are not covered under manufacturer warranties. Customers are advised that the warranty is not intended to cover normal deterioration or damage due to external factors. By purchasing from us, you acknowledge and agree to these terms regarding non-refundability and non-returnability, as well as the specific conditions under which manufacturer warranties apply. If you have any questions or require further clarification regarding our policy, please feel free to contact our customer service team. PRESCRIPTION-ONLY MEDICINES POLICY (Aesthetic Treatments Only) Some aesthetic treatments offered at Jade Alexandra Collective involve Prescription-Only Medicines (POMs). By law, these treatments require: An assessment by a qualified, independent prescriber A valid prescription issued specifically for the individual client We are not legally permitted to: Prescribe prescription-only medicines Supply prescription-only medicines without a prescriber assessment Administer POM treatments without a valid prescription in place How This Process Works Prescriber clinics are held on specific dates and are announced periodically Clients must attend a consultation with the prescriber, either in person or via approved remote consultation, where appropriate If a prescription is issued, the medication is ordered specifically for the client Once the medication has been received, the treatment appointment can be booked Issuing a prescription is not guaranteed and is at the sole clinical discretion of the prescriber. Important Notes Prescriber fees and consultations are non-refundable Booking a prescriber consultation does not guarantee treatment Prescription-only treatments cannot be carried out on the same day unless clinically appropriate and pre-approved These regulations exist to protect client safety and ensure full legal and medical compliance. By enquiring about or booking prescription-only treatments, you acknowledge and agree to this process. PRESCRIPTION ORDERS & PAYMENT POLICY (Aesthetic Treatments Only) For treatments involving Prescription-Only Medicines (POMs), full payment is required before any medication is ordered. Once a prescription has been issued and the medication ordered on your behalf: The order is client-specific and cannot be reassigned The medication cannot be returned to the supplier No refunds or cancellations are possible under any circumstances This includes, but is not limited to: Change of mind Ineligibility identified after prescribing Failure to attend treatment Delay or cancellation of the treatment appointment Important Information Prescription medications are ordered only after payment is received Payment confirms your agreement to proceed with ordering If a prescription is not issued, no medication will be ordered and no medication charge will apply Treatment will only be booked once the prescribed product has been received in clinic. By proceeding with payment for prescription-only medicines, you acknowledge and accept that all orders are final and non-refundable once placed. TERMS OF SERVICE PIERCEES BILL OF RIGHTS - Every person being pierced has the right: To be pierced in a hygienic environment by a clean, conscientious, sober piercer wearing a fresh pair of disposable medical examination gloves. To be pierced with a brand new, completely sterilized single-use needle that is immediately disposed of in a medical Sharps container after use on one piercing. To be touched only with freshly sterilized and appropriate implements, properly used and disposed of or re-sterilized (where appropriate) in an autoclave prior to use on anyone else. To know that piercing guns are NEVER appropriate and are often dangerous when used on anything — including earlobes. To the peace of mind that comes from knowing that their piercer knows and practices the very highest standards of sterilization and hygiene. To a have a knowledgeable piercer evaluate and discuss appropriate piercings and jewelry for her/his individual anatomy and lifestyle. To be fully informed of all risks and possible complications involved in his/her piercing choice before making any decisions. To seek and receive a second opinion either from another piercer within the studio or from another studio. To have initial piercings fitted with jewellery of appropriate size, material, design, and construction to best promote healing. Gold-plated, gold-filled or sterling silver jewellery is never appropriate for any new or unhealed piercing. To see pictures, be given a tour of the piercing studio, and to have all questions fully and politely answered before making or following through on any decision. To be fully informed about proper aftercare, both verbally and in writing, and to have continuing access to the piercer for assistance throughout the healing process. To be treated with respect, sensitivity and knowledge regardless of gender, sexual orientation, race, religion, ethnicity, ability, health status or piercing choice. To change her/his mind, halt the procedure and leave at any point if the situation seems uncomfortable or improper. AESTHETIC CLIENT BILL OF RIGHTS - Every client undergoing an aesthetic treatment at Jade Alexandra Collective has the right: To receive treatment in a clean, professional, and clinically appropriate environment that meets current health and safety standards. To be assessed and treated only by properly trained, insured, and competent practitioners, working strictly within their professional scope of practice. To receive a full consultation prior to treatment, including assessment of medical history, suitability, contraindications, and realistic treatment outcomes. To be fully informed of the nature, purpose, benefits, risks, potential side effects, and limitations of the proposed treatment before giving consent. To know when a treatment involves a Prescription-Only Medicine, and to understand that prescribing decisions are made independently by a qualified prescriber. To understand that results are not guaranteed and that individual outcomes vary based on anatomy, skin quality, lifestyle, healing response, and adherence to aftercare advice. To receive treatment using authentic, medical-grade products and devices, sourced through regulated suppliers and used in accordance with manufacturer and clinical guidelines. To be provided with clear aftercare instructions, both verbal and written, and to have access to post-treatment support where clinically appropriate. To privacy, dignity, and confidentiality of all personal, medical, and treatment-related information, in accordance with data protection and medical record-keeping standards. To ask questions, seek clarification, and receive honest, professional answers without pressure or coercion. To decline or stop treatment at any point prior to or during the procedure if they feel uncomfortable or wish to reconsider. To be treated with respect, sensitivity, and professionalism, regardless of age, gender identity, sexual orientation, race, religion, disability, health status, or aesthetic choice. To be advised honestly if a treatment is not suitable, not in their best interests, or unlikely to deliver a safe or ethical outcome. CLIENT CODE OF CONDUCT At Jade Alexandra Collective, we uphold a safe, respectful, and professional environment for both our clients and staff. We have a zero-tolerance policy for offensive, abusive, hateful, or sexually inappropriate language. We reserve the right to refuse service to anyone who is insulting, demeaning, or disrespectful toward our staff. Additionally, any form of unwanted physical contact toward staff will be reported to the police immediately. Harassment, stalking, or intimidation - whether in person or via social media, will be documented, and we will take appropriate legal action if necessary. WE EXPECT ALL CLIENTS TO: Treat staff with the courtesy and respect that everyone deserves. Follow our studio policies and respect professional boundaries. By entering our studio, you agree to uphold these standards.

Explore permanent jewellery at Jade Alexandra Collective, Durham. Safe, clasp-free luxury chains custom-fitted for a timeless, personal adornment. BEAUTIFULLY PERSONAL Permanent Jewellery BOOK AN APPOINTMENT Welded jewellery, your bespoke personal forever piece. Bracelets Anklets Necklaces Custom piercing chains 924 Sterling silver or 14ct Gold filled Solid gold available upon request Charms Optional clasp Forever Jewellery Welded jewellery is a fun and unique way to make a meaningful memory with a loved one, or just to have a personalised chain made and fitted just for you. FAQ Is welded jewellery safe? - Yes welded jewellery is absolutely safe. How does it work? - You choose from a variety of chains and it will be cut to the precise size you require and welded together. Please note: Chain styles are subject to availability. Once the chain is cut, the sale is final. Can I get it removed? - Absolutely, you can return to us and have it safely removed. You can also have it re-welded at a later date if you wish. How long does it take? - Appointment times are 30mins per person. Once you have chosen a chain, the welding only takes a couple of seconds. What metals do you use? - 925 Sterling silver, 14ct Gold filled & 9ct solid gold. Do you have charms? - We have a variety of charms and connectors to choose from they will be displayed on the day and are subject to availability. How old do I have to be to get permanent jewellery? - We offer permanent jewellery from age 10 and over as long as they are accompanied with a parent. T&C Booking fees are non-refundable. 925 Sterling Silver chains from £35 14ct Gold filled chains from £55 Chain prices can vary depending on the material, design, length required and thickness. Silver charms from £10 Gold filled from £15 9ct Solid gold £50 Due to being a customised and made to measure piece, welded jewellery is non-returnable and it can not be exchanged. Once you have selected your permanent jewellery and the chain has been cut, sales are final. WARRANTY As part of your purchase, permanent jewellery welded here at Jade Alexandra Collective comes with a 30 day jump ring re-weld warranty from the date of purchase. If the item has broken and is outside the 30 days we are able to repair the chain if you still have it but a £10.00 re-weld fee will be required. We cannot be held responsible for lost or damaged jewellery. Please note: Direct contact with perfumes and other chemicals may cause jewellery to discolour or tarnish, it is best to avoid these things in the areas where permanent jewellery is worn. We recommend you give your permanent jewellery a clean every couple of weeks. If you need to remove your permanent jewellery, please cut the jump ring where it was welded. General household scissors can be used to remove your welded piece or alternatively you can return to us to have it removed.

Find answers to common questions about Jade Alexandra Collective, Durham. From bookings to jewellery and aftercare, our FAQ covers everything you need to know. Frequently asked questions. Thanks for taking the time to browse this page, hopefully we can answer any questions you may have here to make things a little more convenient and more time efficient. Do I need an appointment? Yes, you will certainly need an appointment, whether it's for a piercing, aftercare check up or to purchase and look at jewellery. Appointments can be booked easily and conveniently through the booking system on our website, or direct through the "book now" button on our Facebook page. Can I have my piercing done with a ring? In most cases, rings are not suitable for initial piercings. Fresh piercings naturally swell as part of the healing process, and rings tend to move and rotate more, which can increase irritation and prolong healing. For this reason, initial piercings are usually performed with more stable jewellery, such as a flat-back or straight post, to allow room for swelling and support a cleaner, more predictable heal. Once the piercing has fully healed and settled, jewellery can be changed to a ring where appropriate and sized correctly to your anatomy. What methods of payment do you accept? We accept cash, debit or credit card and contactless payments including apple or google pay. We also accept Clearpay, if eligible. Do you use a needle or gun for piercings? We use single-use, sterile hypodermic needles only and do not advocate the use of piercing guns. Piercing needles are designed to create a clean, precise opening with minimal tissue trauma. In contrast, piercing guns rely on blunt force to push jewellery through the tissue at speed, which can cause unnecessary damage and limits jewellery choice and sizing. Piercing guns also cannot be sterilised in a medical-grade autoclave. Wiping or disinfecting the surface of the device does not eliminate the risk of cross-contamination or the transmission of blood-borne pathogens. Do I need an anatomy consultation before booking a piercing appointment? Some piercings are not anatomically suitable for everyone. If a placement requires assessment, it is strongly advised to book an anatomy consultation before scheduling a piercing appointment. This allows for a proper evaluation and helps avoid unnecessary disappointment or wasted appointment time. An anatomy consultation is also recommended if you have had previous surgery, scarring, past trauma, or unique anatomy in the area you wish to have pierced. Please do not book a piercing appointment on the same day as an anatomy consultation. Piercing appointments should only be booked after the consultation has taken place. Any piercings requiring an anatomy consultation will be clearly indicated on the booking system. I have had a piercing done at another establishment & I have concerns, can I come in for a check up? If your piercing was not carried out by us, a troubleshooting appointment is required. This appointment carries a small fee to cover our time, assessment, and professional expertise. We are always happy to take a look and offer honest, informed advice. Aftercare check-up appointments are a routine service offered free of charge to clients who were pierced by us, as part of their original piercing package. This distinction allows us to remain fair and consistent, while continuing to provide ongoing support to our own clients. Do you offer numbing? We do not offer numbing for piercings, and we strongly advise against using any numbing products at home prior to your appointment. Topical numbing agents are medical products and carry risks, including allergic reactions, skin irritation, and vasoconstriction, the narrowing of blood vessels. Reduced blood flow is counterproductive for a new piercing, as healthy circulation is essential for delivering white blood cells and initiating the healing process. Numbing is offered for some aesthetic treatments only, and where appropriate this is limited to a regulated 5% topical cream, used under controlled conditions for the same safety considerations outlined above. How many piercings can I have done in one sitting? For safety and healing reasons, we do not recommend having more than three piercings in a single appointment, with the sole exception of up to four ear lobe piercings. We will not perform more than three cartilage, facial, or body piercings at one time, or any combination of these exceeding three. This is to ensure swelling, tenderness, and aftercare remain manageable, and to reduce the risk of complications during healing. We also recommend waiting a minimum of 12 weeks between piercing appointments. This allows the initial inflammatory phase to settle before introducing additional trauma to the body. These limits are not negotiable and cannot be waived. We always retain the right to set and uphold safe clinical boundaries on the procedures we perform. Do you offer refunds or returns? For hygiene and safety reasons, all jewellery sales are final. Body jewellery cannot be returned or exchanged once it has been fitted into a piercing. If jewellery is purchased but not fitted at your appointment, it cannot be returned or exchanged once it has left the studio. Piercing procedures are non-refundable. While you may choose to remove a piercing at any time, and we are happy to assist with safe removal, refunds cannot be offered for a service that has been correctly and professionally carried out. Please note that aesthetic treatments may require multiple visits to achieve optimal or desired results, and outcomes can vary between individuals. Do you pierce babies/infants? We do not pierce children under the age of 7. We believe it is neither ethical nor appropriate to perform cosmetic piercings on infants or very young children who are unable to understand or consent to the procedure. In addition, children are still developing anatomically, and waiting allows for safer, more accurate placement as the body grows. We will only pierce individuals who are able to give informed consent. Bodily autonomy is fully respected at every age, and no exceptions to this policy are made. Can I bring my own jewellery? We do not pierce with, or fit, jewellery that has been sourced outside of the studio. To maintain safety standards, we must work exclusively with jewellery made from verifiable, implant-grade materials. Jewellery purchased elsewhere cannot be guaranteed safe or suitable for use in the body. For the same reasons, jewellery previously purchased from the studio cannot be reused in a fresh piercing. Once jewellery has been worn, it cannot be re-sterilised to the standards required without risking contamination of our sterilisation equipment. These policies allow us to uphold strict hygiene, safety, and material integrity across all procedures. When can I change my jewellery? We do not recommend changing or removing your jewellery yourself until the piercing is fully healed. However, your piercer may be able to safely change attachments where appropriate. What prices can I expect? The service charge for a single piercing is £15–£30. This includes sterile, single-use set-up, appointment time, medical-grade sterilisation, skin preparation, and an in-store consultation. Jewellery is not included. We stock premium, implant-grade jewellery only, with prices starting from £20 and ranging upwards depending on material and design. Options include ASTM F-136 / F-1295 titanium, 14ct and 18ct gold, Swarovski zirconia, semi-precious stones, emeralds, and diamonds. Additional costs Downsizing: £15 Jewellery changes: £6 Aftercare products: £8 Aesthetic treatments Prices vary depending on the treatment and products required. Is your studio Wheelchair accessible? The studio is located at street level, and services are carried out on the ground floor. However, there are two steps leading up to the front door, and the street outside is cobbled. Unfortunately, this means wheelchair users or those with limited mobility may find access difficult. We appreciate your understanding and apologise for any inconvenience this may cause. Where can I park? There is on-street parking directly outside the studio, subject to pay and display. There are also nearby multi-storey car parks, including Riverside and Prince Bishops. If you’re travelling by public transport, the studio is located right next to the city centre bus station on North Road. Do you sell gift certificates? Yes. We offer e-gift cards, which can be purchased and customised online via our online store. We also sell physical, eco-friendly plastic gift cards in the studio, with the option to add a premium magnetic gift box and gift bag for a more luxurious presentation or easier gifting. My piercing has closed up can I have it re-pierced? In most cases, yes. As long as there is healed, healthy tissue available, a piercing can usually be safely re-pierced. Please note that we cannot take responsibility for piercings that close over. If a piercing has closed, the procedure will be charged as a new piercing. Re-piercing is not discounted. It is the responsibility of the piercee to ensure jewellery and attachments remain secure and in place. Even fully healed piercings should continue to have jewellery installed to prevent closure. Who can bring a child for a piercing? For any piercing on a child under the age of 16, consent must be given in person by a parent or legal guardian. This is a legal requirement, not just studio policy. We cannot accept consent from grandparents, siblings, extended family members, family friends, or third parties. Handwritten notes, phone calls, or messages are not sufficient. If the accompanying adult is not the child’s parent or legal guardian, we will be unable to proceed with the piercing. We understand this can be frustrating, but these safeguards exist to protect your child and ensure legal and ethical compliance. What do I need to bring? Please bring: Photo ID for the parent or legal guardian Proof of the child’s age, such as a passport, birth certificate, or official document showing their name and date of birth Are aesthetic treatments suitable for everyone? Not always. Suitability depends on medical history, skin condition, medications, and treatment goals. If a treatment is not appropriate, we will advise accordingly. Safety always comes first. How do prescription-only treatments work? Some aesthetic treatments are prescription-only and require an assessment by a qualified prescriber. These treatments cannot be carried out without prior approval and a valid prescription. Prescriber clinics are held periodically and dates will be announced in advance. Once a prescription has been issued, treatment can be booked accordingly. Treatments that require a prescription will be clearly indicated on the booking system. Do I need ID? Yes. Valid photo ID is required for all services. Accepted forms include a passport, driving licence, or official photo ID displaying a PASS hologram. Appointments cannot proceed without valid ID. If ID is not provided, the appointment will be cancelled and the booking fee forfeited. Can I combine aesthetic treatments with piercings? This depends on the treatment and area involved. We may advise spacing appointments to allow proper healing and reduce risk. How many treatments will I need? Some treatments require a course of sessions to achieve optimal results. This will be discussed during consultation, as results vary between individuals. Are results guaranteed? No piercing or aesthetic treatment can be guaranteed. Results vary between individuals and depend on factors such as tissue response, skin quality, lifestyle, and adherence to aftercare.

Read the Jade Alexandra Collective Privacy Policy. Learn how we collect, use, and protect your personal data in line with GDPR and client confidentiality. PRIVACY POLICY Jade Alexandra Collective – Durham Last updated: 01.01.2026 At Jade Alexandra Collective, your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored. This policy explains what data we collect, why we collect it, and your rights under UK data protection law (GDPR). Information We Collect We may collect the following information when you interact with us: Personal details (name, date of birth, phone number, email address). Health information provided on consent forms (medical conditions, allergies, etc.). Identification details (such as photo ID for age verification). Appointment details (service booked, date, time). Any communications sent via email, social media, or our booking system. Website usage data through cookies/analytics (basic technical information such as browser type and IP address). How We Use Your Information We use your data for purposes directly connected with our services, including: Completing consent forms and ensuring treatments are safe. Confirming appointments and contacting you about bookings. Providing aftercare guidance and support. Keeping accurate records for insurance and legal compliance. Improving our website, services, and client care. We do not sell or share your data with third parties for marketing purposes. Data Storage & Security Client records and consent forms are stored securely (digitally password-protected and/or locked physical records). Health and consent records are retained for as long as required by UK law and insurance obligations, after which they are securely destroyed. Only authorised personnel at Jade Alexandra Piercing have access to your data. Your Rights Under GDPR You have the right to: Request a copy of the personal data we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your data (where legally possible). Withdraw consent for communications at any time. Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled. Cookies & Website Analytics Our website may use cookies to improve functionality and measure site performance. You can disable cookies in your browser at any time, but this may affect website features. Third-Party Services We may use trusted third-party providers (e.g., booking systems, email platforms, analytics tools). These providers only process your data on our behalf and are bound by GDPR requirements. Contact Us If you have any questions about this Privacy Policy or how your data is used, please contact us: Jade Alexandra Collective 📍 Durham, United Kingdom 📧 aestheticsandadornments@gmail.com 📱 0191 374 1719

Ethical piercing and aesthetic treatments rooted in safety, anatomy, and exceptional jewellery, delivered in immaculate clinical settings by a proud Association of Professional Piercers member. Home: Welcome EXPRESSION THAT FEELS LIKE YOU. We are a bespoke, appointment-only space offering professional body piercing and aesthetic care, created to support personal expression in a way that feels true to you. Delivered with precision, discretion, and deep respect for the body, in a calm, clinical environment designed to help you feel comfortable and confident in your choices. Book an appointment Proudly Durham's only APP & UKAPP (Association of Professional Piercers) member. Expert Body Adornment & Aesthetic Enhancements + Advanced Skin Care ° Aseptic Techniques ° Complimentary Consultations ° Ongoing Aftercare & Client Support To play, press and hold the enter key. To stop, release the enter key. OPENING HOURS Monday - Closed Tuesday - Closed Wednesday - 11.45am - 5.00pm Thursday - 11.45am - 5.00pm Friday - 11.45am - 5.00pm Saturday - 11.45am - 5.30pm Sunday - Closed

Prepare for your visit to Jade Alexandra Collective, Durham. Read our before-appointment guide covering studio etiquette, preparation, and client care. PRIOR TO YOUR APPOINTMENT SOME HELPFUL THINGS TO CONSIDER BEFORE ATTENDING YOUR APPOINTMENT HAIR If you have long hair, please ensure it is securely tied back before your appointment. This is especially important for facial treatments and piercings, as loose hair can interfere with the procedure and contaminate freshly prepared skin. FOOD & HYDRATION Please ensure you have eaten within the last four hours and are well hydrated before attending your appointment. Low blood sugar can cause light-headedness or fainting during treatments. If you have felt faint during procedures in the past, bringing a small sugary snack is advised. TIMING & HOLIDAYS Consider any upcoming holidays, travel, or events before booking. If your plans may interfere with proper aftercare such as swimming, extended travel, or limited access to cleaning facilities, it may be best to postpone your appointment until afterwards. LIFESTYLE CONSIDERATIONS Your lifestyle can impact healing and treatment outcomes. Before booking, consider whether you: Swim regularly, take part in contact or high-impact sports, wear helmets, face coverings, stethoscopes, or uniforms that apply pressure to the treatment area If any of these apply, we recommend delaying your appointment or booking a consultation first. This allows us to assess anatomy, discuss your lifestyle, and ensure the safest, most appropriate approach before proceeding. STUDIO ETIQUETTE We want every client’s experience to be safe, comfortable, and respectful. To maintain a clean, clinical environment for everyone, please observe the following guidelines while in the studio. At the Desk or Waiting Area Please avoid handling piercings, treated areas, or jewellery, including healed piercings. Touching the ears, face, or jewellery can transfer bacteria to shared surfaces, increasing the risk of contamination for staff and other clients. If you bring previously worn jewellery, ensure it is kept in a sealed bag or container. Used jewellery must never be placed directly on the desk or counter. In the Restroom Please do not handle piercings, jewellery, or treated areas in the restroom. Jewellery insertion or removal must not take place in the restroom or any communal area of the studio. If you would like jewellery changed or checked, this must be carried out by studio staff in the treatment room under appropriate conditions. In the Treatment Room Please switch off your mobile phone on entry. Before placing any personal belongings down, ask your practitioner where they should be stored. Avoid touching fresh piercings or recently treated areas. These are considered open or vulnerable sites, and unnecessary contact increases the risk of infection. Photography, video recording, or camera flashes are not permitted during procedures, as they can distract the practitioner and compromise safety. You are welcome to take photos after your treatment has been completed, with the practitioner’s consent. Please do not photograph staff without prior permission.

Discover why clients choose Jade Alexandra Collective, Durham. DBS-checked, first aid certified, UKAPP-educated, and dedicated to safe, luxury piercing. An insight into the Jewellery we use, our training, sterilisation and processing practices. Why Choose Jade Alexandra Collective? Ethical piercing & Exceptional Jewellery Choosing where to be pierced is a big decision. It’s about more than just the piercing - it’s about trust, safety, and knowing you’re in the hands of someone who genuinely cares about both your experience and your long-term wellbeing. At Jade Alexandra Collective, that commitment runs through everything we do. Jade is fully DBS checked, highly trained, and works in a clean, private studio environment where the highest clinical standards are upheld at every appointment. From the moment you walk through the door, you can feel confident that your safety and comfort come first. Your jewellery is just as important as your piercing. That’s why we work exclusively with world-leading manufacturers, using only implant-grade, ethically made jewellery that’s as safe as it is beautiful. Every piece is carefully chosen to ensure it honours your body while reflecting your individual style. Excellence in piercing means never standing still. Jade invests in her craft continually, attending the United Kingdom Association of Professional Piercers annual seminars, where she studies the latest developments in anatomy, skin preparation, asepsis, and jewellery standards. Alongside this, she renews her First Aid and CPR training routinely and completes annual Bloodborne Pathogen certification because true professionalism means being prepared for everything. When you choose Jade Alexandra Collective, you’re not just booking a piercing. You’re choosing a safe pair of hands, a meticulous eye for detail, and a service built on passion, skill, and integrity. Every step from consultation to aftercare is designed to give you complete peace of mind and an experience that feels every bit as special as the jewellery you leave with. Because your body deserves more than just a piercing, it deserves the very best. We are proudly Durham's only Association of Professional Piercers and United Kingdom Association of Professional Piercers members. Verify at www.ukapp.org.uk and here at www.safepiercing.org Our Jewellery We are proud to stock some of the finest body jewellery available worldwide, offering the largest and most carefully curated selection of high-end body jewellery in Durham and the surrounding areas. As official stockists of industry-leading brands, including Industrial Strength, Anatometal, BVLA, Body Gems, and many more, we bring you pieces that represent the highest standards of design, safety, and craftsmanship. Every item we retail is made from verifiable, safe, and biocompatible materials. Our collection includes: 6AL4V ASTM F136 Implant-Grade Titanium 6AL7NB ASTM F1295 Implant-Grade Titanium 316 LVM ASTM F138 Implant-Grade Stainless Steel Niobium 14ct and 18ct Solid Gold Each piece we offer is guaranteed free from manufacturing defects and crafted to last. When you invest in jewellery with us, you’re not just purchasing something beautiful — you’re choosing master craftsmanship, premium materials, and jewellery designed to stand the test of time while honouring your body. Sterilisation & Processing Body Jewellery and piercing equipment are sterilised in Medical grade Autoclaves, which are tested daily onsite. Everything is sterilised after first being cleaned thoroughly in designated ultrasonic cleaning machines. Sterilised Jewellery and equipment are stored in sealed pouches or are transported into the procedure room via portable tray directly from our autoclaves. Piercing consumables and procedure technique We use some of the highest quality hypodermic needles available to the industry, made specifically for piercing which is single-use and discarded of immediately after piercing. We use a disposable set-up, with no expense spared - meaning all other procedure consumables, such as gauze, skin marking implements, dressings, cotton swabs and topical skin prep packs such as chlorhexidine, iodine and saline swabs are all completely sterile and single-use. Piercings are performed using an aseptic technique, meaning we do not touch anything that is outside of the sterile field and have implemented things such as a no-touch bin, hydraulic foot-operated bed, hands-free wash basins and sterilisers uniquely equipped with portable tray so asepsis can be maintained throughout. The studio is equipped with UV sterilisers on every floor. Our piercing procedure room has the added benefit of HEPA air filtration, as does our dedicated sterilization and processing room. Ensuring our facilities provide the safest and cleanest possible environment to be pierced in.