Understand possible complications of aesthetic treatments, including side effects, risks, and how professional protocols support safe outcomes. Understanding Complications All aesthetic treatments involve interacting with living tissue. While complications are uncommon when procedures are performed correctly, no injectable treatment is completely without risk. At Jade Alexandra Collective, treatments are carried out with a strong foundation in anatomy, tissue physiology and evidence-based practice. Careful assessment, conservative dosing and precise technique significantly reduce risk. However, understanding potential complications allows clients to make informed decisions and recognise when something may need professional review. Injectable treatments generally fall into two categories: neuromodulators (commonly known as anti-wrinkle treatments) and dermal fillers. Each works differently within the tissue and therefore carries different types of potential complications. Anti-Wrinkle (Botulinum Toxin) Complications Anti-wrinkle treatments use a neuromodulator to temporarily relax targeted facial muscles. By reducing repetitive muscle contraction, lines gradually soften and the overlying skin is able to rest. Most side effects are mild and short-lived, and are part of the body’s normal response to injection. Common temporary effects may include: • Redness at the injection site • Mild swelling • Small bruises • Temporary tenderness In some cases the medication may diffuse slightly beyond the intended treatment area and influence nearby muscles. This can occasionally cause temporary effects such as: • Slight brow heaviness • Eyelid drooping (ptosis) • Smile asymmetry • Uneven muscle relaxation These effects are uncommon and typically resolve as the medication naturally wears off over several weeks. Clients should contact the clinic if they notice significant eyelid drooping, difficulty closing the eye fully, or unusual muscle weakness outside the treated area so that appropriate advice can be provided. Eye-lid Ptsosis Dermal Filler Complications Dermal fillers work differently from neuromodulators. Rather than affecting muscle activity, fillers restore volume, structure or hydration within the tissue. Because filler physically occupies space within the skin, the potential complications are different. Common temporary effects include: • Swelling • Bruising • Tenderness • Mild asymmetry during the settling period These effects are expected following treatment and usually improve over several days as the tissue settles. Less commonly, complications may include: • Lumps or irregular texture • Prolonged swelling • Delayed inflammatory reactions • Infection Vascular Complications A very rare but serious complication associated with dermal filler is vascular occlusion, where filler compromises blood flow to surrounding tissue. Prompt recognition and treatment are essential to protect tissue health. Warning signs that require immediate assessment include: • Skin that becomes pale, dusky, grey or mottled • Increasing pain that feels disproportionate to treatment • Skin that feels unusually cool to the touch • Delayed capillary refill when the skin is gently pressed • Blistering or darkening of the skin Visual Disturbances In extremely rare cases, dermal filler may affect blood vessels that supply the eye. If filler enters or compresses these vessels it can lead to sudden visual disturbance or loss of vision. Symptoms that require immediate medical attention include: • Sudden blurred or reduced vision • Partial or complete vision loss • Double vision • Severe headache or eye pain These complications are very uncommon, however urgent assessment is essential if any visual symptoms occur. Clients are always encouraged to contact the clinic promptly if anything feels unusual following treatment. Early assessment allows concerns to be addressed quickly and supports the safest possible outcome.

Professional chemical peels in Durham at Jade Alexandra Collective, targeting acne, pigmentation, dull skin and signs of ageing with tailored treatment plans. CHEMICAL PEELS Professional Chemical Skin Peels Chemical peels are a controlled exfoliation treatment designed to improve skin texture, tone, and clarity by accelerating the skin’s natural cell turnover process. At Jade Alexandra Collective, we use professional-grade chemical peels. These are medical-grade formulations intended for use by trained practitioners and are selected based on individual skin type, concern, and tolerance. Chemical peels can help improve the appearance of: Acne and congested skin Pigmentation and discolouration Fine lines and signs of ageing Dull, uneven skin tone and texture Chemical peels work by applying a carefully formulated solution to the skin, which promotes exfoliation and stimulates cellular renewal. As older, damaged skin cells are shed, newer, healthier cells rise to the surface. This process can help reduce breakouts, soften fine lines, improve pigmentation irregularities, and enhance overall skin luminosity. Treatment strength and formulation are selected following a full consultation and skin assessment. Peels are suitable for a wide range of skin types, including sensitive skin, when correctly prescribed and applied. For optimal results, skin peels are recommended at regular intervals as part of an ongoing skin maintenance programme, combined with appropriate home care. Full aftercare guidance is provided to support safe healing and maximise results. Price A range of professional chemical peels are available, with prices starting from £50.00. Book Now

Prepare for your visit to Jade Alexandra Collective, Durham. Read our before-appointment guide covering studio etiquette, preparation, and client care. PRIOR TO YOUR APPOINTMENT SOME HELPFUL THINGS TO CONSIDER BEFORE ATTENDING YOUR APPOINTMENT HAIR If you have long hair, please ensure it is securely tied back before your appointment. This is especially important for facial treatments and piercings, as loose hair can interfere with the procedure and contaminate freshly prepared skin. FOOD & HYDRATION Please ensure you have eaten within the last four hours and are well hydrated before attending your appointment. Low blood sugar can cause light-headedness or fainting during treatments. If you have felt faint during procedures in the past, bringing a small sugary snack is advised. TIMING & HOLIDAYS Consider any upcoming holidays, travel, or events before booking. If your plans may interfere with proper aftercare such as swimming, extended travel, or limited access to cleaning facilities, it may be best to postpone your appointment until afterwards. LIFESTYLE CONSIDERATIONS Your lifestyle can impact healing and treatment outcomes. Before booking, consider whether you: Swim regularly, take part in contact or high-impact sports, wear helmets, face coverings, stethoscopes, or uniforms that apply pressure to the treatment area If any of these apply, we recommend delaying your appointment or booking a consultation first. This allows us to assess anatomy, discuss your lifestyle, and ensure the safest, most appropriate approach before proceeding. STUDIO ETIQUETTE We want every client’s experience to be safe, comfortable, and respectful. To maintain a clean, clinical environment for everyone, please observe the following guidelines while in the studio. At the Desk or Waiting Area Please avoid handling piercings, treated areas, or jewellery, including healed piercings. Touching the ears, face, or jewellery can transfer bacteria to shared surfaces, increasing the risk of contamination for staff and other clients. If you bring previously worn jewellery, ensure it is kept in a sealed bag or container. Used jewellery must never be placed directly on the desk or counter. In the Restroom Please do not handle piercings, jewellery, or treated areas in the restroom. Jewellery insertion or removal must not take place in the restroom or any communal area of the studio. If you would like jewellery changed or checked, this must be carried out by studio staff in the treatment room under appropriate conditions. In the Treatment Room Please switch off your mobile phone on entry. Before placing any personal belongings down, ask your practitioner where they should be stored. Avoid touching fresh piercings or recently treated areas. These are considered open or vulnerable sites, and unnecessary contact increases the risk of infection. Photography, video recording, or camera flashes are not permitted during procedures, as they can distract the practitioner and compromise safety. You are welcome to take photos after your treatment has been completed, with the practitioner’s consent. Please do not photograph staff without prior permission.

Wellness injections in Durham at Jade Alexandra Collective. Vitamin B12, B-Complex, Biotin and Vitamin C administered following consultation and individual suitability assessment. Wellness Injections Our wellness injections are offered as a nutritional support service for individuals looking to support their general wellbeing. All treatments are delivered following suitability checks and carried out in a safe, clinical environment. B-Complex Vitamin B-Complex contains a combination of essential B vitamins that contribute to normal energy-yielding metabolism and nervous system function. This option is often selected by those seeking broader nutritional support rather than a single B vitamin alone. B-12 Vitamin B12 is a water-soluble vitamin involved in normal energy metabolism, neurological function, and red blood cell formation. It is commonly chosen as part of a wellness routine by individuals looking to maintain adequate B12 levels or who prefer injectable supplementation over oral forms. Biotin (Vitamin B7) Biotin is a water-soluble B vitamin involved in normal energy metabolism and the maintenance of hair and skin. It is commonly included in wellness routines focused on general nutritional support, particularly where dietary intake may be limited. Vitamin C Vitamin C is a water-soluble vitamin that contributes to normal immune system function, collagen formation, and the protection of cells from oxidative stress. It is often chosen as part of a general wellbeing routine or as an alternative to oral supplementation. Book yours and enquire today.

Check age restrictions and ID requirements at Jade Alexandra Collective, Durham. Clear guidance on minimum ages and valid identification needed for piercings. PIERCING AGE RESTRICTIONS & IDENTIFICATION POLICY. Age & I.D. Policy At Jade Alexandra Collective, we have specific age restrictions for different piercings to ensure safety and compliance with legal standards: Ear Lobes: 7+ Navel: 14+ Ear Cartilage (all other ear piercings): 14+ Facial and Oral (nose, lip, etc.): 16+ Nipple: 18+ Surface Piercings and Microdermal Anchors: 18+ Tongue: 18+ Intimate Piercings: 18+ Accepted Forms of I.D. Valid I.D. is essential for all clients. Minors under 16 must be accompanied by a parent or legal guardian. If you're unsure about the required documentation, please contact the studio in advance to clarify. Minors will not be pierced without a parent or legal guardian physically present. Valid I.D. for both the child and the accompanying adult is required. No exceptions. Accepted Forms of I.D. Include: Passport Driver’s License Citizen Card Any photo ID displaying the PASS hologram For parents or guardians accompanying a minor, one of the above forms of I.D. is required to prove they have the legal right to give consent. If a minor does not have a passport, a birth certificate may be accepted, provided the details match those of the consenting parent or guardian. Who Can Bring a Minor In? Only a parent or legal guardian may bring a child in for a piercing — this is a legal requirement, not just studio policy. We cannot accept consent from grandparents, siblings, aunties, uncles, family friends, stepparents without legal guardianship, or anyone else. Even a signed note or phone call from a parent will not suffice. We understand this can sometimes be inconvenient, but these rules exist to protect your child’s safety and ensure we remain fully compliant with the law.

Clear aftercare guidance for dermal fillers, skin boosters and injectable treatments at Jade Alexandra Collective. Support healing and optimise results safely. Treatment Aftercare Following any aesthetic treatment, appropriate aftercare helps support healing, minimise complications and ensure the best possible results. Anti-Wrinkle (Botulinum Toxin) Anti-wrinkle treatments work by temporarily relaxing targeted facial muscles. Following treatment, the product gradually begins binding to nerve receptors within the muscle. Care during the first 24 hours helps ensure the product settles correctly and reduces the risk of unwanted diffusion into nearby muscles. Most people return to normal activities immediately after treatment. Minor redness, swelling or small injection marks can occur but usually settle quickly. Immediately After Treatment • Remain upright for at least 4 hours after treatment • Avoid touching, rubbing or applying pressure to the treated areas • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup to the treated area for 12 hours where possible First 24 Hours To minimise the risk of product migration, avoid activities that significantly increase circulation to the face: • Strenuous exercise or intense physical activity • Saunas, steam rooms or hot baths • Alcohol consumption • Excessive sun exposure or tanning beds • Facial treatments or facial massage General Advice • Avoid lying directly on the treated areas during the first night if possible • Mild swelling or small bruises may occur and typically settle within a few days • A mild headache can occasionally occur following treatment and usually resolves within 24 hours When Will Results Appear? Results typically begin to develop within 3–5 days, with full results visible at around 10–14 days. A review appointment may sometimes be recommended at two weeks to assess your result and ensure the treatment has settled as expected. When to Seek Advice Although complications are uncommon, please contact the clinic if you experience: • Increasing swelling or significant discomfort • Persistent headaches that do not improve • Drooping of the eyelid or unusual muscle weakness • Any symptoms that concern you If you have any questions following treatment, please contact the clinic for advice. Early communication allows us to support you appropriately. Dermal Filler Dermal fillers are injectable treatments used to restore structure, hydration and volume within the skin. Following treatment, the product integrates within the tissue over the coming days. Appropriate aftercare helps minimise swelling and bruising while allowing the filler to settle naturally. Mild swelling, redness, tenderness or small bruises are common following treatment and typically settle within a few days. Immediately After Treatment • Avoid touching, rubbing or applying pressure to the treated area • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup to the treated area for 12 hours where possible • A cool compress may be applied gently if swelling occurs First 24–48 Hours To reduce swelling and minimise the risk of complications, avoid: • Strenuous exercise or intense physical activity • Alcohol consumption • Saunas, steam rooms or hot baths • Excessive sun exposure or tanning beds • Facial treatments or facial massage First Few Days • Mild swelling is normal and may take several days to settle • Bruising may occur and can take up to 7–10 days to resolve • Avoid significant pressure on the treated areas where possible • Sleep on your back the first night if comfortable to do so When Will Results Be Seen? You will see an immediate improvement following treatment, however the final result becomes clearer once swelling settles and the filler integrates within the tissue. This usually occurs within 1–2 weeks. In some cases, additional treatment may be recommended to safely achieve the desired outcome. When to Seek Urgent Advice Complications are uncommon, however it is important to contact the clinic immediately if you notice any of the following: • Increasing pain or unusual discomfort • Skin becoming pale, blotchy or mottled • Skin that feels cold or appears dusky in colour • Blistering or changes in skin colour • Visual disturbances Prompt assessment allows early management if required. If you have any concerns following treatment, please contact the clinic for advice. Early communication ensures we can support you appropriately. Chemical Peels Chemical peels work by applying a controlled exfoliating solution to the skin to encourage renewal and improve overall skin texture and clarity. Following treatment, the skin may feel tighter, appear slightly red and may begin to gently flake or peel as the surface layers renew. This process is a normal part of skin regeneration. Appropriate aftercare helps protect the skin barrier while it recovers. Immediately After Treatment • Avoid touching or picking at the skin • Do not apply makeup for at least 12–24 hours unless advised otherwise • Keep the skin clean and hydrated using gentle products • Avoid excessive heat or sweating for the remainder of the day First Few Days It is normal to experience: • Mild redness or warmth • Tightness or dryness • Light flaking or peeling of the skin During this time: • Use a gentle cleanser and moisturiser • Avoid exfoliating products, scrubs or active ingredients such as retinoids, AHAs or BHAs • Do not pick or pull at peeling skin Sun Protection Newly exfoliated skin is more sensitive to sunlight, so sun protection is essential. • Apply broad-spectrum SPF 30 or higher daily • Avoid direct sun exposure where possible • Do not use sunbeds while the skin is healing Activities to Avoid for 48 Hours • Strenuous exercise • Saunas, steam rooms or hot baths • Swimming in chlorinated pools • Facial treatments or additional exfoliation When Will Results Be Seen? As the skin renews, you may notice improvements in texture, brightness and overall skin clarity over the following days and weeks. A course of treatments is often recommended to achieve the best results depending on your skin concerns and treatment plan. When to Seek Advice Please contact the clinic if you experience: • Persistent redness that worsens rather than improves • Excessive swelling or discomfort • Signs of infection such as increasing tenderness or unusual discharge If you have any concerns during the healing process, please contact the clinic for advice. Early communication allows us to guide you appropriately while your skin recovers. Microneedling (Collogen Induction Therapy) Microneedling works by creating controlled micro-channels within the skin to stimulate collagen production and support natural skin regeneration. Following treatment, the skin begins a repair process that gradually improves texture, tone and overall skin quality. It is normal for the skin to appear red, warm or slightly sensitive immediately after treatment, similar to mild sun exposure. These effects usually settle within 24–48 hours. Immediately After Treatment • Avoid touching or rubbing the treated area • Do not apply makeup for at least 12–24 hours • Keep the skin clean and hydrated with gentle products • Avoid excessive heat or sweating for the remainder of the day First 24–48 Hours During the initial healing phase: • Mild redness and sensitivity are normal • The skin may feel tight, dry or slightly rough • Use a gentle cleanser and moisturiser to support the skin barrier Avoid the following during this period: • Strenuous exercise • Saunas, steam rooms or hot baths • Swimming pools or hot tubs • Alcohol-based skincare products Skincare Products For several days following treatment, avoid active ingredients that may irritate the skin, including: • Retinoids or retinol products • Exfoliating acids such as AHAs or BHAs • Vitamin C serums • Physical exfoliants or scrubs These can usually be reintroduced once the skin has fully settled. Sun Protection The skin will be more sensitive to sunlight during the healing phase. • Apply broad-spectrum SPF 30 or higher daily • Avoid direct sun exposure where possible • Do not use sunbeds while the skin is healing When Will Results Be Seen? Initial improvements in skin texture and radiance may be visible once the skin has recovered. Collagen production continues over several weeks as the skin remodels. For optimal results, a course of treatments is often recommended, depending on your skin concerns and treatment plan. When to Seek Advice Please contact the clinic if you experience: • Persistent redness or swelling that worsens rather than improves • Increasing discomfort or signs of infection • Any unexpected skin reaction If you have any concerns following treatment, please contact the clinic for advice so we can guide you appropriately while your skin heals. Polynucleotides & Skin Boosters Polynucleotide and skin booster treatments work by improving skin quality, hydration and tissue regeneration within the dermis. Following treatment, the skin begins a gradual process of repair and remodelling. Mild swelling, small bumps at the injection sites and tenderness are common immediately after treatment and usually settle within 24–48 hours. These treatments are designed to improve skin health and structure over time, so results develop gradually as the skin regenerates. Immediately After Treatment • Avoid touching or rubbing the treated area • Do not massage the area unless specifically advised by your practitioner • Avoid applying makeup for at least 12 hours • Keep the skin clean and hydrated with gentle products First 24–48 Hours To minimise irritation and swelling, avoid: • Strenuous exercise or intense physical activity • Alcohol consumption • Saunas, steam rooms or hot baths • Swimming pools or hot tubs • Excessive sun exposure or tanning beds First Few Days • Small bumps at injection points may be visible temporarily and usually settle within 24–48 hours • Mild swelling or bruising can occur and typically resolves within several days • Avoid facial treatments or facial massage during this time Skincare Products For several days following treatment, avoid products that may irritate the skin, including: • Retinoids or retinol • Exfoliating acids such as AHAs or BHAs • Strong active skincare products These can usually be reintroduced once the skin has fully settled. Sun Protection Protecting the skin is important while it is regenerating. • Apply broad-spectrum SPF 30 or higher daily • Avoid prolonged sun exposure • Do not use sunbeds during the healing phase When Will Results Be Seen? Improvements develop gradually as the skin regenerates and hydration improves. A course of treatments is typically recommended to achieve optimal results. When to Seek Advice Please contact the clinic if you experience: • Increasing swelling or significant discomfort • Persistent redness that worsens rather than improves • Any unusual skin reaction If you have any concerns following treatment, please contact the clinic for advice so we can support you during the healing process. Vitamin Injections Vitamin injections deliver essential nutrients directly into the muscle, allowing them to be absorbed efficiently into the bloodstream. Treatments such as Vitamin B12 are commonly used to support energy levels, metabolism and overall wellbeing. The treatment itself is quick and generally very well tolerated. Mild soreness at the injection site is the most common after-effect and usually settles within a short period of time. Immediately After Treatment • Mild tenderness at the injection site is normal • A small amount of redness or swelling may occur temporarily • Gentle movement of the arm can help reduce stiffness First 24 Hours • Avoid excessive pressure or rubbing at the injection site • Mild bruising may occasionally develop and typically resolves within a few days • You may continue normal daily activities immediately after treatment General Advice • Keep the injection site clean • If mild discomfort occurs, a cool compress can be applied to the area • Maintain good hydration following treatment Possible Side Effects Vitamin injections are generally well tolerated, however some people may experience: • Mild soreness at the injection site • Temporary redness or swelling • Small bruises These effects usually settle quickly without intervention. When to Seek Advice Please contact the clinic if you experience: • Increasing redness, swelling or discomfort at the injection site • Signs of infection such as warmth or discharge • Any unexpected reaction following treatment If you have any concerns after your treatment, please contact the clinic so we can advise you appropriately.

Find piercing aftercare and troubleshooting advice from Jade Alexandra Collective. Expert guidance to support safe healing and resolve issues. PIERCING AFTERCARE CLEANING SOLUTIONS Packaged sterile saline is a gentle choice for piercing aftercare. Mixing your own sea salt solution is no longer a suggested practice. We strongly encourage you to use a sterile saline labelled for use as a wound wash. Contact lens saline, eye drops, and other saline products should never be used on a body piercing. Your saline ingredients should list .09% sodium chloride as the only ingredient. Mixing your own sea salt solution will commonly result in the product being far too salty and strong, this can over dehydrate the piercing and interfere with healing. CLEANING INSTRUCTIONS FOR BODY PIERCINGS WASH your hands thoroughly prior to cleaning or touching your piercing for any reason. SALINE rinse as needed during healing. For certain placements it may be easier to apply using clean gauze saturated with saline solution. A brief rinse afterward will remove any residue. If your piercer suggests using soap, gently lather around the piercing and rinse as needed. Avoid using harsh soaps, or soaps with dyes, fragrances, or triclosan. RINSE thoroughly to remove all traces of the soap from the piercing. It is not necessary to rotate the jewellery through the piercing. DRY by gently patting with clean, disposable paper products because cloth towels can harbour bacteria and snag on jewellery, causing injury. WHAT IS NORMAL? Initially: some bleeding, localized swelling, tenderness, or bruising. During healing: some discoloration, itching, secretion of a whitish-yellow fluid (not pus) that will form some crust on the jewellery. The tissue may tighten around the jewellery as it heals. Once healed: the jewellery may not move freely in the piercing; do not force it. If you fail to include cleaning your piercing as part of your daily hygiene routine, normal but smelly bodily secretions may accumulate. A piercing may seem healed before the healing process is complete. This is because tissue heals from the outside in, and although it feels fine, the interior remains fragile. Be patient, and keep cleaning throughout the entire healing period. Even healed piercings can shrink or close in minutes after having been there for years! This varies from person to person; if you like your piercing, keep jewellery in - do not leave it empty. WHAT TO DO Wash your hands prior to touching the piercing; leave it alone except when cleaning. During healing it is not necessary to rotate your jewellery Exercise during healing is fine; listen to your body. Make sure your bedding is washed and changed regularly. Wear clean, comfortable, breathable clothing that protects your piercing while you are sleeping. Showers tend to be safer than taking baths, as bathtubs can harbour bacteria. If you bathe in a tub, clean it well before each use and rinse off your piercing when you get out. FOR PARTICULAR AREAS NAVEL: A hard, vented eye patch (sold at pharmacies) can be applied under tight clothing (such as nylon stockings) or secured using a length of elastic bandage around the body (to avoid irritation from adhesive). This can protect the area from restrictive clothing, excess irritation, and impact during physical activities such as contact sports. EAR/EAR CARTILAGE AND FACIAL: Use the t-shirt trick: Dress your pillow in a large, clean t-shirt and turn it nightly; one clean t-shirt provides four clean surfaces for sleeping. Maintain cleanliness of telephones, headphones, eyeglasses, helmets, hats, and anything that contacts the pierced area. Use caution when styling your hair and advise your stylist of a new or healing piercing. Return to your piercer for aftercare check-ups and downsize when requested. NIPPLES: The support of a tight cotton shirt or sports bra may provide protection and feel comfortable, especially for sleeping. GENITAL: Genital Piercings – especially Triangles, Prince Alberts, Ampallangs, and Apadravyas – can bleed freely for the first few days. Be prepared. Additional cleaning after urination is not necessary Wash your hands before touching on (or near) a healing piercing. In most cases you can engage in sexual activity as soon as you feel ready, but maintaining hygiene and avoiding trauma are vital; all sexual activities should be gentle during the healing period. Use barriers such as condoms, dental dams, and waterproof bandages, etc. to avoid contact with your partners’ body fluids, even in long-term monogamous relationships. Use clean, disposable barriers on sex toys. Use a new container of water-based lubricant; do not use saliva. After sex, an additional saline rinse is suggested. SURFACE ANCHORS: These piercings require maintenance during their entire lifetime because matter can build up underneath the threaded top causing the piercing to become irritated. Saline and/or shower rinses may be helpful with removing matter from underneath the threaded top. Avoid putting makeup on these piercings even after healing. Even with proper care, surface anchors may be less permanent than other body piercings. ORAL PIERCING : Rinse thoroughly with Alcohol free mouth wash, (such as Corsodyl and CB12) including after meals. Downsize when requested and do not play with jewellery as this will cause irritation. Use a new soft-bristled toothbrush and store it in a clean area away from other toothbrushes. Brush your teeth and use your chosen rinse (saline or mouthwash) after every meal. During healing floss daily, and gently brush your teeth, tongue and jewellery. Once healed, brush the jewellery more thoroughly to avoid plaque build up. WHAT TO AVOID Avoid cleaning with alcohol, hydrogen peroxide, antibacterial soaps, iodine, or any harsh products, as these can damage cells. Also avoid ointments as they prevent necessary air circulation. Avoid Bactine®, pierced ear care solutions, and other products containing Benzalkonium Chloride (BZK). These can be irritating and are not intended for long-term wound care. Avoid over-cleaning. This can delay your healing and irritate your piercing. Avoid undue trauma such as friction from clothing, excessive motion of the area, playing with the jewellery, and vigorous cleaning. These activities can cause the formation of unsightly and uncomfortable scar tissue, migration, prolonged healing, and other complications. Avoid all oral contact, rough play, and contact with others’ bodily fluids on or near your piercing during healing. Avoid stress and recreational drug use, including excessive caffeine, nicotine, and alcohol. Avoid submerging the piercing in unhygienic bodies of water such as lakes, pools, hot tubs, etc. Or, protect your piercing using a waterproof wound sealant bandage. These are available at most drugstores and work best for nipple, navel, and surface piercing placements. Avoid all beauty and personal care products on or around the piercing including cosmetics, lotions, and sprays, etc. Don’t hang charms or any object from your jewellery until the piercing is fully healed. Sleeping directly on a healing cartilage piercing can cause irritation, even causing shifts in the piercing’s angle which may result in the piercing failing. Placing a travel pillow, on top of your pillow, and then placing your ear in the opening can be helpful to avoid this. ORAL PIERCING HINTS AND TIPS Sleep with your head elevated in the beginning to minimize overnight swelling. Once the swelling has subsided, it is vital to replace the original, longer jewellery with a shorter post or barbell to avoid damage to the teeth and gums. Because this necessary jewellery change often occurs during healing, it should be done by a qualified piercer. This information should have been given to you during the piercing. If not, consult with a professional piercer about your downsize . With clean hands or paper products, be sure to regularly check threaded ends on your jewellery for tightness. For threadless jewellery make sure there is no gap between the post (inside) to the top (outside). In case of a gap, place your index finger and thumb on both sides of the jewellery and press them together. Be sure to check that the gap is closed. Contact your piercer for a non-metallic jewellery alternative if your metal jewellery must be temporarily removed (such as for a medical procedure). Should you decide you no longer want the piercing, simply remove the jewellery or have a professional piercer remove it and continue cleaning the area until the hole closes. In most cases, only a small mark will remain. EATING Take your time with eating until you are used to the piercing and the jewellery is downsized to prevent irritation or prolonged healing. Avoid eating spicy, salty, acidic, or hot temperature foods or beverages for the first two weeks (no specific foods need to be avoided). Cold foods and beverages can be soothing and help reduce swelling. For labret (cheek and lip) piercings: be cautious about opening your mouth too wide as this can result in the jewellery catching on your teeth. WHAT TO AVOID Do not play with your jewellery. Long term effects include permanent damage to teeth and gums. Avoid undue trauma; excessive talking or playing with the jewellery can cause scar tissue, migration, and other complications. Avoid using mouthwash containing alcohol or hydrogen peroxide. It can irritate the piercing and delay healing. Avoid oral sexual contact including wet kissing or oral sex during healing. Avoid chewing on tobacco, gum, fingernails, pencils, sunglasses, and other foreign objects that could harbour bacteria. Avoid sharing plates, cups, and eating utensils. Avoid using straws. Straw use can increase the risk of swelling and bleeding. Minimize the intake of smoking and vaping (tobacco or cannabis). It increases risks and prolongs healing time. Avoid aspirin, alcohol, and large amounts of caffeine as long as you are experiencing bleeding or swelling. Avoid submerging healing piercings in bodies of water such as lakes, pools, oceans, and even the bathtub. Each body is unique and healing times vary considerably. If you have any questions, please contact a professional piercer. Troubleshooting Problems INAPPROPRIATE AFTERCARE IS THE MOST COMMON CAUSE OF A DISTRESSED PIERCING. What is normal? Tenderness, bleeding and/or bruising. A clear, yellow or whitish discharge, which may crust. What is not normal? Puss or thick discharge, that may look greenish. Excessively swollen and is hot to touch. PIERCING BUMPS. Most people assume the bump around their piercing is a keloid, however this is unlikely to be the case. Most bumps forming around piercings are caused by improper aftercare and irritation. WHAT CAUSES BUMPS? Piercing bumps are caused by a number of reasons, such as excessive or overly rough cleaning, knocking and accidentally snagging piercings, sleeping onto the piercing and either poor quality jewellery, or jewellery that is not correctly fitting. Applying ointments and creams can also irritate piercings, such as tea tree oil and savlon etc. WHAT IF MY PIERCING IS INFECTED? If you suspect you piercing is infected, you should visit your GP as soon as possible. Please refrain from removing the jewellery, as infections can be dealt with - without the loss of the piercing and removal could then cause an abscess. EXCESSIVE SWELLING Fresh piercings are done with jewellery that has allowed room for some initial swelling, however in some cases, if the piercing has experienced trauma such as being knocked or bumped, the piercing has become infected or irritated, swelling may begin to surpass the jewellery. In these cases, you will need to visit your piercer and have them fit a temporary, more accommodating length or diameter piece of jewellery. WHAT IF I CANT SEE A PIERCER - ADVICE For suspected infections, follow the above advise and go see a medical professional. For excessive swelling, if you do not have a safe alternative piece of jewellery to wear temporarily you may need to remove your jewellery altogether to reduce the risk of imbedding and your skin healing completely over the jewellery, which unfortunately may mean you lose your piercing. Your piercer may be able to taper it back open, when you can get into see them, it may need to be re-pierced. If you have lost your jewellery and need a replacement, book an appointment to have your piercer refit you the correct jewellery. To prevent the piercing from closing up in the meantime, you can wear something temporarily. More troubleshooting info

Explore world-leading jewellery brands at Jade Alexandra Collective, Durham. BVLA, Anatometal, Industrial Strength, Body Gems, and more implant-grade luxury. Jewellery Brands we retail Here at Jade Alexandra Collective , we only stock body jewellery from trusted industry suppliers, Made of verifiable biocompatible materials that exceeds the standards set by the EU nickel directive. Guaranteeing a safe and ethical piercing experience. BVLA - Body Vision Los Angeles BVLA is the world's leading manufacturer of precious metal body jewellery. Each piece is designed, handmade and hand polished in Los Angeles, California. Modern Mood Modern Mood Body Jewellery grew from a passion to help people feel their best. The founders, Monica and Michelle have educational backgrounds in gemmology (GIA Graduate Gemmologist), metalsmithing and jewellery making. Modern Mood Body Jewellery designs and manufactures fine 14k gold threadless piercing ends with genuine diamonds and precious coloured gemstones. Jewellery is certified nickel and cadmium free. Anatometal Anatometal is a leading manufacturer of professional Body jewellery, based in Santa Cruz USA. Industrial Strength Industrial Strength are the professional body piercer's first choice in body jewellery, for high quality & value, since 1991! They manufacture all I.S. products at their own state-of-the-art facility in Carlsbad, CA. U.S.A. Body Gems Body Gems is a family business that was founded in 1994. The Collins family has been in the jewelry business since the mid 1970s. Body Gems are Based in the USA. Buddha Jewelry organics Buddha Jewelry Organics, design and produce premium quality jewelry adornments for all. USA Based. Junipurr Junipurr specialises in 14ct Gold. Peoples Jewelry Peoples Jewelry was created out of the necessity for basic, high-quality, implant-grade titanium professional body jewellery. NeoMetal NeoMetal is a family-owned and operated company, and has been making implant-grade titanium body jewellery since 1997. As the original creators of the "snap-together" Threadless system, they stand behind their product. All of their jewellery is guaranteed for life against any potential manufacturing defects. Inari Organics Inari Organics are a Spanish company providing the industry with ASTM - F136 Implant grade Titanium body jewellery. Inari are 99% plastic free. APEX Apex make handcrafted jewellery from Niobium and Solid Gold here in the United Kingdom. INFINITE BODY Founded in 2013 and located in Vancouver, Infinite Body manufactures a wide range of titanium ASTM F136 certified body jewellery & 14ct gold pieces.

Meet Jade, owner of Jade Alexandra Collective in Durham. A UKAPP-educated piercer, jewellery specialist, and aesthetic practitioner rooted in ethical, anatomy-led care. ABOUT THE OWNER Hi, I’m Jade, the practitioner and owner behind Jade Alexandra Collective. My work is led by care, precision, and deep respect for the body. I believe in taking time, doing things properly, and creating a space where people feel safe, listened to, and supported in their choices. I entered the industry in 2010 through an apprenticeship in tattooing, which became my introduction to body modification. While tattooing wasn’t the path I ultimately followed, it led me to body piercing, where I found a practice that blended technical skill, creativity, and meaningful client care. Like many in this industry, my early experiences taught me as much about what was missing as what was possible. Those lessons shaped my values early on and continue to guide how I work today. Education, ethics, and responsibility matter deeply to me, and I believe learning never truly stops. Over the years, I’ve developed my practice through hands-on experience, continued professional training, and attendance at UKAPP educational seminars. My focus has always been on safety, anatomy, quality materials, and supporting the body’s natural healing process. Jade Alexandra Collective was created with intention and heart. I wanted to build something that felt considered and human. Every decision within the studio is guided by those principles. In 2019, I found my professional home at Buzzin Guns, a studio environment that aligns with my values and allows me to work independently while being part of a supportive, like-minded team. Aesthetics, Wellness & Skin Rejuvenation In 2025, I expanded my practice into aesthetic care, completing extensive training in dermal fillers, skin boosters, microneedling, chemical peels, dermaplaning, anatomy and physiology, and emergency management including hyaluronidase and anaphylaxis. My approach to aesthetics is gentle, anatomy-led, and focused on balance and skin health. Treatments are never about changing who you are, but about supporting how you already feel and helping you feel more at ease in your own skin. Adornment, whether through piercing or jewellery, is approached with the same care. Every service is thoughtful, precise, and tailored to the individual. Beyond the Studio Outside of work, I’m someone who values quiet moments, self reflection, learning, and time spent in nature. I have a small army of long-haired Miniature Dachshunds. I occasionally breed and show them, they are one of the greatest sources of joy and meaning in my life. I’m incredibly grateful for the support of my family and friends, who encourage me every step of the way. With Gratitude Thank you for trusting me with your body and your care. It’s something I hold with a great deal of respect, and I’m grateful to share even a small part of your journey. Jade xx About the owner: About

Dermal filler in Durham at Jade Alexandra Collective. Conservative, anatomy-led lip filler and facial line treatments designed for natural, balanced results. DERMAL FILLER Dermal Filler Dermal filler is a gel-like substance injected into specific areas of the face to soften lines and restore subtle volume. Most dermal fillers are composed primarily of hyaluronic acid, a substance naturally present in the skin, allowing the product to integrate smoothly and provide natural-looking results when appropriately placed. At Jade Alexandra Collective, dermal filler treatments are limited to selected areas and are approached conservatively, following a full consultation and suitability assessment. Dermal filler is used to treat: Lip enhancement and shaping Nasolabial folds (lines from the nose to the mouth) Marionette lines (lines from the corners of the mouth) Each treatment begins with an in-depth consultation to assess facial anatomy, discuss concerns, and outline realistic expectations. Not every concern requires filler, and treatment is only offered where clinically appropriate. Results are visible immediately following treatment, with final outcomes typically becoming more apparent after 1 to 2 weeks as swelling settles and the tissue adjusts. Full aftercare guidance is provided to support healing and optimal results. Price Professional dermal filler treatments are available. Treatment prices start from £100.00. Book Now

Browse our facial and oral piercing gallery at Jade Alexandra Aesthetics & Adornments, Durham. Expert placements with safe techniques and luxury implant-grade jewellery. Facial & Oral Piercing

Book your piercing or Aesthetic treatment appointment at Jade Alexandra Collective, Durham. Private studio, appointment-only service, one-to-one care, and expert advice. PLEASE READ OUR TERMS AND CONDITIONS All successful bookings will receive confirmation via email or text to the contact details provided, with a convenient link for you access your appointment details online and make any amendments if needed. New clients will also be sent an additional email prior to appointment with details explaining everything you need to know in preparation for the attendance of the appointment. Please look out for this. Safe, considered body adornment and aesthetic treatments, delivered with care and integrity Book your appointment today. We’re a private, appointment-only studio with a calm one-in, one-out approach. As Jade is the sole practitioner, every appointment is intentionally structured to offer her full attention. No rushing. No interruptions. Just a considered space entirely focused on you. For this reason, we don’t offer walk-ins for treatments, jewellery consultations, or pricing enquiries. All services, including piercing, fine jewellery, and aesthetic treatments, are provided by appointment only. Booking is quick and straightforward. Simply click the Book Now button below to secure your time with Jade. Book Now AFTER YOUR APPOINTMENT Follow-up & Reviews All clients are offered a follow-up appointment where appropriate. For piercings, this is typically 2 to 4 weeks post-procedure. For aesthetic treatments, review appointments will be advised based on the treatment carried out. Follow-up visits are not limited. You are welcome to book check-ups as often as needed. Aftercare You will be provided with tailored aftercare guidance relevant to your treatment. For piercings, this includes jewellery-specific information and written aftercare instructions. For aesthetic treatments, post-treatment advice will be given to support safe healing and optimal results. Aftercare information is also available on our website. Downsizing and Adjustments Some piercings require a return visit for downsizing. Initial swelling is normal, so longer jewellery is often fitted at first. Once swelling has settled, downsizing is essential to provide proper stability and reduce the risk of irritation or healing complications. Aesthetic treatments may also require review or adjustment, which will be discussed with you at your appointment. Jewellery Checks and Responsibility Threaded jewellery is commonly used. Over time, attachments can loosen, so it is good practice to check that jewellery is secure during your daily aftercare routine. We cannot accept responsibility for lost jewellery once you have left the studio. Ongoing care and checking of jewellery or treated areas remains the client’s responsibility. Concerns or Healing Issues If you notice anything unusual, experience discomfort beyond what was discussed, or have concerns about healing or results, please book a follow-up appointment promptly. Early review allows issues to be addressed quickly and effectively. We are here to support you through every stage of healing and aftercare. Appointments: Appointment booking © Copyright Jade Alexandra Collective