PRIOR TO YOUR APPOINTMENT

SOME HELPFUL THINGS TO CONSIDER BEFORE ATTENDING YOUR APPOINTMENT

HAIR

If you have long hair, please ensure it is securely tied back before your appointment. This is especially important for facial treatments and piercings, as loose hair can interfere with the procedure and contaminate freshly prepared skin.

FOOD & HYDRATION

Please ensure you have eaten within the last four hours and are well hydrated before attending your appointment. Low blood sugar can cause light-headedness or fainting during treatments. If you have felt faint during procedures in the past, bringing a small sugary snack is advised.

TIMING & HOLIDAYS

Consider any upcoming holidays, travel, or events before booking. If your plans may interfere with proper aftercare such as swimming, extended travel, or limited access to cleaning facilities, it may be best to postpone your appointment until afterwards.

LIFESTYLE CONSIDERATIONS

Your lifestyle can impact healing and treatment outcomes. Before booking, consider whether you:

Swim regularly, take part in contact or high-impact sports, wear helmets, face coverings, stethoscopes, or uniforms that apply pressure to the treatment area If any of these apply, we recommend delaying your appointment or booking a consultation first. This allows us to assess anatomy, discuss your lifestyle, and ensure the safest, most appropriate approach before proceeding.

STUDIO ETIQUETTE

We want every client’s experience to be safe, comfortable, and respectful. To maintain a clean, clinical environment for everyone, please observe the following guidelines while in the studio.

At the Desk or Waiting Area

Please avoid handling piercings, treated areas, or jewellery, including healed piercings. Touching the ears, face, or jewellery can transfer bacteria to shared surfaces, increasing the risk of contamination for staff and other clients.

If you bring previously worn jewellery, ensure it is kept in a sealed bag or container. Used jewellery must never be placed directly on the desk or counter.

In the Restroom

Please do not handle piercings, jewellery, or treated areas in the restroom.

Jewellery insertion or removal must not take place in the restroom or any communal area of the studio. If you would like jewellery changed or checked, this must be carried out by studio staff in the treatment room under appropriate conditions.

In the Treatment Room

Please switch off your mobile phone on entry. Before placing any personal belongings down, ask your practitioner where they should be stored.

Avoid touching fresh piercings or recently treated areas. These are considered open or vulnerable sites, and unnecessary contact increases the risk of infection.

Photography, video recording, or camera flashes are not permitted during procedures, as they can distract the practitioner and compromise safety. You are welcome to take photos after your treatment has been completed, with the practitioner’s consent. Please do not photograph staff without prior permission.